Assistant General Manager- Suffolk, VA

Panera Bread • Suffolk, VA

3d

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role takes ownership of hiring, training, and team development while helping maintain operational standards, costs, and inventory. It requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.

Requirements

• Must be at least 18 years old.
• ServSafe certification, or the ability to obtain it.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability to work flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
• Employment offer is conditional on the results of a background check.

Nice To Haves

• At least 1 year of restaurant management experience is preferred.

Responsibilities

• Support the General Manager with key decisions and problem-solving.
• Plan and manage staffing needs, shift schedules, people development, career development, and succession planning.
• Support hiring, onboarding, and training while motivating, engaging, inspiring, and celebrating team members.
• Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Develop managers on people processes and Panera’s Guiding Values and Behaviors.
• Work with the team to deliver quality food and service and delight every guest.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing overall costs and inventory.
• Promote a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses
• Free on-shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life, and pet insurance
• 401(k) with match available
• Career advancement and leadership development opportunities
• Tuition discounts
• Team member perks and rewards
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed