Team Manager - Service Technical IT Applications

American Honda Motor Co., Inc.•Torrance, CA

12d•Hybrid

About The Position

The Service Technical IT Applications unit is seeking a highly motivated, team-oriented, and customer-focused Technical Program Manager. This leadership role encompasses responsibility for overseeing programs and portfolio comprising of numerous critical applications. This position involves providing delivery and technical leadership and guiding the delivery team to ensure alignment with unit, department, divisional, and AHM business unit objectives. The Team Manager will oversee multiple projects, including business transformation initiatives utilizing modern technology and SaaS platforms for the Service division and working with global teams.

Requirements

IT / Computer Science related Bachelor Degree and/or equivalent work experience
8 or more years in Information Technology/Information Services
5 or more years supervisory, resource management, vendor management experience
5 or more years experience supporting IT Delivery, preferably in automotive industry
5 or more years experience managing and delivering large/ multiple projects, platforms, and products
Must have strong project management skills to manage deadlines while delivering quality results, on time, on budget
Experience managing teams with differing priorities and levels of expertise
Strong written and presentation skills and ability to effectively communicate at all levels of the organization
Strong problem-solving and root cause analysis skills
Working experience with estimation, planning, developing and managing a budget
People management, team building, coaching, mentoring, development, negotiations, conflict resolution, and strong interpersonal skills.
Strong experience in vendor management, contracts management, SOW, RFP & RFQ process
In-depth demonstrable knowledge of applicable SOX, PII, data privacy practices, security, and governance
Experience leading multiple software development and implementation teams (Microsoft, Salesforce, Enterprise software etc)
Experience in designing solutions and providing technical architecture oversight
Experience as a leader for solution and business architecture, provide direction and oversight of design, methodologies, tooling, partnerships, and support models.
Experience in performing modeling, gap analysis, and crafting architecture artifacts, such as context diagrams, data flow diagrams, business capability roadmaps.
Experience in working with Architecture Review Board.
Experience in leading the technical workstream for critical projects

Responsibilities

Strategic Leadership
Team Management
Project and Support Oversight
Technical Leadership
Governance and Compliance
Innovation and Improvement
Budget Management
Talent Acquisition
Lead the IT team to support the Service and Planning business unit with their business application needs.
Foster associate development and long-term capability by teaching, coaching and mentoring, integrated with consistent and effective individual performance Management
Achieve the project goals for the Team: As approved annually, including schedule, budget and quality commitments
Design business and technical solutions and provide solution architecture oversight.
Build NA relationships and network to achieve trust and credibility, by discovering and meeting the needs of internal and external customers