IT Applications D365 Technical lead - Hybrid

Jockey International, Inc.•Kenosha, WI

3d•Hybrid

About The Position

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary. We are hiring an IT Applications D365 Technical Lead to oversee System Code Administration of D365 F&O/SCM including maintenance, upgrades, security and providing internal support to our Technical and business users and/or vendor partners.

Requirements

Minimum 5 years D365 F and O/SCM X++ experience with creating specifications, coding, packaging projects, migrating and deploying code changes
Extensive creation of technical design documents and properly testing of modifications/integrations throughout project lifecycle

Nice To Haves

Azure services and Power Platform experience preferred
Minimum of 2 full project lifecycle implementations of D365 F and O/SCM

Responsibilities

Design, develop, and customize Microsoft Dynamics D365 F and O/SCM solutions based on business requirements using best practices including extensibility of code
Collaborate with cross-functional teams to gather and understand business requirements for system enhancements
Write, modify, and maintain code in X++ to enhance the functionality of Microsoft Dynamics 365 Finance and Operations
Write, modify, and maintain T-SQL code to enhance reporting and Dynamics 365 Finance and Operations data mining requirements
Create and maintain technical documentation for all customizations and development
Integrate Dynamics 365 Finance and Operations/SCM with other enterprise applications, using DMF and other tools ensuring seamless data flow and system interoperability
Develop and implement data migration strategies
Provide technical support and troubleshooting for Dynamics 365 Finance and Operations related issues
Provide EDI technical support as required
Collaborate with end-users to identify and resolve system issues promptly
Plan and execute upgrades for Dynamics 365 Finance and Operations/SCM using RSAT and other regression testing processes
Perform regular system maintenance activities to ensure optimal performance
Conduct thorough testing of customizations and development to ensure high-quality deliverables
Work closely with departments to address and resolve any identified support issues
Share knowledge and expertise with other team members to promote continuous learning and development
Assist in assessment of new releases and help to coordinate regression testing processes including RSAT
Coordinate and perform database refreshes
Research and recommend innovative, and where possible automated approaches for technical system administration tasks
Monitor and communicate maintenance notifications
Monitor performance Dynamics 365 environments
Deploy and manage developer environments
Assist to maintain user access and security roles
Provide as needed support for troubleshooting and remediation of technical issues
Manage and coordinate with Microsoft through to resolution raised technical system issues
Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions
Work collaboratively with the functional IT team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g., Sandbox/DEV/QA/UAT/PROD)
Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues
Lead and/or participate in analysis sessions with functional super users/ business analyst to determine application requirements for new implementations or enhancements and facilitate workshops to demonstrate proof of concepts
Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.
Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment
Ability to mentor team members and transfer knowledge to others
Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks
Compliance to published corporate standards
Ability to work effectively in a fast-paced, team environment
Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem
Assists in the appropriate completion of all project management, change and quality control documentation using department standards
Documenting and cross-training team members for support continuity.
Propose modifications and enhancements to improve functionality or address any issues that arise
Identify, evaluate, and document risks
Other job duties as assigned.