D365 CRM Technical Architect/Lead

Capgemini US • Atlanta, GA

4d • Onsite

About The Position

We are seeking a D365 CRM Technical Architect/Lead with a minimum of 12 to 14 years of experience in Dynamics 365 CE (CRM). The ideal candidate will possess strong technical and client-facing skills. This role involves facilitating detailed design from requirements, supporting construction and deployment, and designing components in a Service Oriented Architecture (SOA) environment. The architect will be responsible for providing highly available, scalable Dynamics 365 architecture, with hands-on experience in various technical areas and integration patterns. Leadership skills are crucial for guiding technical workshops, problem-solving, and driving solution delivery. Experience in Agile methodologies and pre-sales engagements is also important.

Requirements

• Minimum 12 to 14 years of experience in Dynamics 365 CE (CRM).
• Strong technical and client facing skills.
• Dynamics 365 Customer Engagement (Sales, Service - Must) and knowledge of other Microsoft Dynamics 365 suite of products.
• Dynamics 365 in Online & On-Premise implementations and environments and prior versions.
• Hands-on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS.
• Subject matter knowledge in integration architecture.
• Experience in MS CRM & 3rd party Integration using Middleware Tools/ API's(REST, ODATA WebAPI's) /SSIS packages.
• Experience in using Azure services for integration (Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream/downstream systems integrations).
• Experience in data migration – data analysis, data mappings, data harmonization using OOB and third party tools, preferable experience in Azure Data Factory.
• Experienced in reporting architecture, with SSRS and knowledge on Power BI.
• Experience in effective management of cloud platform resources and good understanding on security models and connectivity CRM systems.
• Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools.
• Exposure in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services.
• Should have good problem solving and analytical skills.
• Should be able to think independently and be solution driven.
• Experience in Agile methodologies.

Nice To Haves

• Knowledge of other Microsoft Dynamics 365 suite of products.
• Knowledge of Mulesoft.
• Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights , Customer Service Insights, Customer Voice, etc.).
• Preferable experience in Azure Data Factory.
• Exposure in financial services / Banking is preferable.
• Microsoft Dynamics 365 for Sales Certification.
• Microsoft Dynamics 365 for Service Certification.
• Microsoft Dynamics 365 for Customizations Certification.

Responsibilities

• Facilitate detailed design from requirements and support construction and deployment.
• Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools (preferably Mulesoft).
• Provide highly available, scalable Dynamics 365 architecture.
• Map integration patterns to functional usage.
• Lead the technical workshops to work with Business and technology partners on requirements to design and develop architecture solutions.
• Be accountable for solution delivery and technical leadership.
• Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's.
• Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed