IT Manager, Applications & Data

Nel Hydrogen•Wallingford, CT

1d•Onsite

About The Position

We are looking for an experienced and collaborative IT Manager, Applications & Data to lead the day-to-day management, support, and continuous improvement of Nel's business applications portfolio and data governance framework. This is a great opportunity for a hands-on technology leader who enjoys working closely with both business and IT teams to deliver practical solutions, improve processes, and help drive operational excellence across a growing global organization. Based in Wallingford and reporting to the Head of Global IS/IT, you will lead the local IT team and work closely with business stakeholders, Global IS/IT, IT Operations, and Information Security to ensure business applications and data services remain reliable, secure, and aligned with business needs. You will play a key role in supporting the technology solutions that underpin Nel's day-to-day operations while helping to drive continuous improvement across systems, processes, and user experiences. Additionally, you will be responsible for Nel’s application portfolio, ERP platform, and data governance framework, ensuring clear ownership, reliable support, and continuous improvement across key systems and data domains. This role is well suited for a hands-on technology leader who enjoys building strong relationships, translating business needs into practical solutions, and improving the way people use systems and data across the organization.

Requirements

A bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
6 years of relevant IT experience, including 3 years of people management.
Understanding of application portfolio management, governance processes, data ownership models, and data governance principles.
Understanding of business applications, data management, data quality, and business process improvement.
Experience working with ERP platforms, preferably Microsoft Dynamics 365 Business Central, including administration, support, or continuous improvement activities.
Proven people leadership experience with responsibility for developing teams and driving performance.
Strong stakeholder management skills and the ability to build effective relationships across functions.
Experience translating business requirements into technology solutions that deliver measurable business value.
Experience working with external vendors and service providers to deliver reliable and effective services.
A service-minded, collaborative, and accountable approach, with a focus on delivering results.

Nice To Haves

Experience working in a global or multi-site environment is an advantage.

Responsibilities

Lead and develop the local IT team, setting clear priorities and ensuring high-quality service delivery.
Own and maintain Nel’s application portfolio, ERP platform, and data governance framework, including governance processes, ownership models, continuous improvement.
Partner with business stakeholders to understand requirements and deliver practical technology improvements.
Coordinate application enhancements, upgrades, testing, and issue resolution.
Partner with business stakeholders to improve data quality, consistency, and reporting capabilities across business systems.
Promote adoption and effective use of business applications and digital tools.
Manage relationships with vendors and service providers to ensure reliable support and delivery.
Ensure applications, ERP platform and data services operate in line with Nel’s security, compliance, governance, and operational requirements.
Monitor service performance and identify opportunities to improve user experience, system effectiveness, and operational efficiency.
Act as a trusted partner for business leaders on application and data-related matters.