Applications IT Group Manager

Texas Health & Human Services Commission•Austin, TX

1d•$5,425 - $6,770•Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. This position is open to U.S. Citizens and permanent residents. This onsite role requires the selected candidate to work from an HHS office in Austin, Texas. Under the general supervision of the Project Delivery and M&O Director for the Infectious Disease Prevention Division and PHID group in the Public Health Applications Division of HHS IT, serves as Manager for the Infectious Disease and TB/HIV/STD staff. Performs advanced management and/or oversight activities for daily operations of business software applications, including managing production systems maintenance, managing new, replacement and enhancement software development projects, and consulting on computer related purchases and long-range computer related plans. Work involves establishing short-term, mid-term, and long-term goals and objectives; developing guidelines, procedures, policies, rules, and requirements; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating program activities; developing and/or evaluating budget requests; and coordinating software projects in accordance to SDLC using both Agile and Waterfall methodologies. Supervises a technical and professional staff of project leader(s), system analysts and programmers by planning, assigning and monitoring work; train, mentor, and evaluate employee performance; reward, discipline and/or resolve employee relations problems; coordinate/approve employee leave to minimize impact on daily operations; and assist manager in hiring new employees. Works under minimal direction with extensive latitude for the use of initiative and independent judgment. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other related duties as assigned.

Requirements

Must have at least 5 years of experience in managing software development personnel and providing leadership to technical teams
Knowledge of Public Health applications and systems
Knowledge and ability to carry out daily management of business software applications
Knowledge of effective management principles
Knowledge of System Development Life Cycle Methods
Knowledge of process improvement methods
Knowledge of project management methodologies, principals and practices
Knowledge of industry standard testing methods and best practices.
Skill and experience in Agile and Waterfall development methods
Skill and experience in SDLC (Software Development Lifecycle)
Skill and experience using HPALM or equivalent Application Lifecycle methodology
Skill in effective organization and supervisory management skills
Skill in effective team facilitation skills
Skill in effective listening
Skill in effective verbal and written communication and presentation skills
Skill and deep understanding in MS Project and applying earned value management (EVM) to project management
Skill in written and oral communication.
Project management, analytical and organizational skills
Ability to plan, assign, and supervise the work of others
Ability to develop plans and budgets and to explain abstract concepts in concrete terms
Ability to analyze, coordinate and solve complex problems; work in a team environment; and handle multiple projects
Ability to review for approval all software engineering life cycle work products, including for example Requirements Analysis Summary, Design Specifications, Testing Strategies and Plans, etc.
Ability to effectively organize and present complex technical information, both orally and in writing
Ability to effectively work both independently and with others
Ability to form and direct teams to achieve project goals
Ability to develop test plans, test cases and test strategies according to industry standards test methods.
Ability to gather, assemble, correlate and analyze facts and propose solutions to problems.

Nice To Haves

Preferred experience in Microsoft Office applications, Visio, MS Project or similar programs.
Graduation from an accredited College or university with a bachelor’s degree. Major in computer science, computer information systems, management information systems, or a related field is highly preferred. Work experience may substitute for the required education on a year-for-year basis with a maximum substitution of four (4) years.

Responsibilities

Supervises project managers/team leaders or highly complex projects that require coordinating, planning, and scheduling during project development and implementation stages.
Supervises staff in a matrixed organization overseeing day-to-day operations and ensuring projects assigned to staff are completed on time, within budget, and within scope and meet quality requirements; ensures projects conform to and comply with all related policies, standards, procedures, activities, and required reports are provided to Public Health (DSHS), HHSC and oversight agencies.
Oversees advanced systems analysis and design duties including writing specifications, preparing preliminary analysis/design plans, user requirements, schedules, and budgets.
Oversees the preparation of charts, diagrams, and tables that depict the present and proposed systems in terms of costs, benefits derived, and tasks accomplished.
May facilitate user design sessions.
Ideas are expressed clearly and concisely, both written and verbally, and to address audiences effectively.
Participates, or ensures participation, on scrum teams or cross-functional teams to deliver rapid application solutions and value to our customers.
Plans, assigns, supervises, and evaluates staff.
Ensures staff competency levels meet current and emerging technology needs and plans.
Counsels, disciplines and recommends resolution for employee problems.
Recommends merit increases, promotions and bonuses.
Oversees staff schedules, including approval of leave.
Assists in training new personnel.
Interviews job applicants and make hiring recommendations.
Facilitates team meetings.
Interfaces with customers and stakeholders effectively to assess business systems, processes and needs and provide automated solutions to problems.
Consults with customers on software/hardware purchases.
Reviews software/hardware justifications and requisitions, and recommends approval/disapproval.
Understands, analyzes and documents business processes and current state business systems to assess, design and propose future state system solutions.
Oversees and monitors the maintenance, upgrade or enhancements of existing systems; ensures system uptime and support meet expected service levels and monitors the resolution of software production problems; maintains appropriate system service level documentation and trends; and ensures the preparation of system level documentation for use by staff and system users.
Coordinates projects and maintenance activities with other groups, branch, and unit managers as needed.
Keeps operations updated on priority runs and on-call schedule.
Assists in developing strategic plans.
Assists in developing agency information resource plans and budgets.
Prepares management level reports, such as priority lists, quarterly reports, and operating plan.
Effectively communicates, both written and verbally.
Presentations are well prepared and effective.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Such participation may require an alternate shift pattern assignment and/or location.