IT Enterprise Applications Manager

City of Dothan • Dothan, AL

15h • Onsite

About The Position

The IT Enterprise Applications Manager position is a member of the IT Leadership Team responsible for leading and managing a team of IT software and application professionals. This position oversees the strategy and maintenance of enterprise-level software applications that support core business and public safety operations. The ideal candidate requires strong leadership skills, technical expertise, and a solid understanding of enterprise application architecture and governance.

Requirements

• Knowledge of NIST SP 800 publications and related standards.
• Knowledge of CJIS requirements.
• Knowledge of IT audit, IT risk, systems administration, network, and application security concepts.
• Knowledge of regulatory compliance requirements and risk management.
• Knowledge of project management principles.
• Knowledge of project management tools such as JIRA, Confluence, or similar tools.
• Knowledge of personnel management principles and practices.
• Skill in organizational management, including attention to detail and multitasking.
• Skill in problem-solving, prioritizing, and planning.
• Skill in interpersonal relations.
• Skill in oral and written communication.
• Ability to maintain a professional rapport with direct reports, coworkers, and upper management.
• Ability to manage multiple projects concurrently.
• Ability to adapt to a fast-paced and changing environment.
• Graduation from an accredited college or university with an Associate’s degree in Information Technology, Computer Science, Management Information Systems, or a closely related field.
• Six (6) years recent experience managing enterprise-level Information Technology project responsibilities (i.e., defining project scope and goals, determining and communicating potential risks, defining the systems and technology required, creating detailed schedules, building and maintaining budgets, organizing assigned resources, and setting milestones).
• Two (2) years recent experience negotiating and managing Information Technology vendor contracts, project execution, and transition to maintenance agreements.
• Possession of a valid driver's license and acceptable driving record.
• Employees are required to obtain and maintain Project Management Professional (PMP) certifications within one (1) year of date of employment/promotion/demotion/transfer to this position.
• Employees are required to complete the Information Technology Support Services Employee Confidentiality Agreement (IT department).
• Employees in this position are fingerprinted within 30 days of hire/promotion/transfer/demotion.
• An applicant for this position is subject to various background investigations up to and including a criminal, credit, past employment, and reference checks.
• An applicant for this position is subject to extensive background checks (since the age of majority) to determine eligibility and ensure requirements are met for this position.
• Employees in this position are required to complete and pass the Criminal Justice Information System (CJIS) security training and exam annually after the initial training.
• Employees in this position must pass a criminal background check every five (5) years after initial/pre-employment.
• Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy, which includes pre-employment and random tests for the duration of employment in this position.
• Must meet the City of Dothan’s employment physical standard, which includes drug/alcohol testing.

Nice To Haves

• Five (5) years recent government/municipal experience in delivering information technology project(s) preferred.
• Graduation from an accredited college or university with a Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a closely related field preferred.

Responsibilities

• Oversees the implementation, configuration, and maintenance of enterprise applications across the organization.
• Defines, develops, and maintains documentation for the administration and authorization of application systems in accordance with requirements; assists customers with the business impacts of application upgrades, modifications, patches, and migrations.
• Leads and manages a team of application specialists, analysts, and support staff.
• Collaborates with departments to gather requirements and ensure existing application solutions meet organizational needs.
• Assists customers with Requests for Information (RFI) and Requests for Proposal (RFP) requirements, timelines, vendors, project budgeting, funding, and software selection options tailored to meet business needs and objectives.
• Ensures an appropriate balance between cost and benefit for current and future needs.
• Develops and executes application strategies aligned with IT and organizational objectives.
• Manages application lifecycles, including upgrades, patching, integrations, and decommissioning.
• Ensures data integrity, security, and compliance within all managed applications.
• Serves as primary liaison with software vendors and external partners for enterprise systems.
• Monitors system performance and resolves application issues in a timely manner.
• Stays current within industry trends, emerging technologies, and best practices to recommend system improvements.
• Manages and supervises application team personnel and projects; trains, assigns, directs, supervises, evaluates, and disciplines personnel.
• Performs related duties as determined by the IT Director.

Benefits

• Employees are required to complete the Certification of Understanding & Condition of Employment/Promotion/ Transfer/Demotion Form (Personnel department) and the Information Technology Support Services Employee Confidentiality Agreement (IT department).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree