IT Enterprise Applications Administrator

Harbinger Motors Inc.•Garden Grove, CA

3d•$120,000 - $130,000•Onsite

About The Position

Harbinger is hiring an IT Enterprise Applications Administrator to own our Atlassian instance end to end, Jira, Confluence, alongside a handful of other enterprise applications. This is a hands-on, builder role: we're looking for someone who is an expert across the Atlassian stack, fluent in advanced workflow and automation design, well-versed in enterprise AI tooling (AI gateways, governance, and policy).

Requirements

Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
4+ years administering Atlassian Cloud products at scale, ideally including both Jira and Confluence for a multi-team organization.
Advanced Jira and Confluence administration (workflow/permission schemes, automation rules, JQL, custom fields, spaces, templates).
Atlassian Guard and org-level security/governance settings.
Experience with the Atlassian REST API and/or Forge/Connect app development for integrations.
Enterprise AI tooling expertise: hands-on experience with AI gateways/LLM proxies (e.g. LiteLLM, Portkey, Cloudflare AI Gateway) and building AI usage governance and policy frameworks (acceptable use, data handling, vendor/model risk review).
Strong written and verbal communication; able to translate technical concepts for non-technical audiences.
Comfortable working cross-functionally in a fast-paced, high-growth manufacturing environment.

Nice To Haves

Atlassian certifications are a plus, not required.
Scripting ability (e.g. Python or JavaScript) is a plus for automation work.

Responsibilities

Own administration of Jira, Confluence, and Atlassian Guard, including licensing, user provisioning, permission schemes, and org-level security policies.
Serve as the internal subject-matter expert on the Atlassian stack, advising teams on best practices for project/space structure, schemes, and governance.
Run recurring admin access reviews for the Atlassian org, consistent with how we already handle access reviews for other platforms.
Design and build advanced Jira workflows, automation rules, and JQL-driven views for teams across the company.
Develop integrations using the Atlassian REST API, webhooks, and Forge/Connect apps to connect Jira and Confluence with other enterprise systems.
Continuously look for manual processes across the org that can be automated through Jira/Confluence tooling.
Own selection, deployment, and administration of an enterprise AI gateway (e.g. LiteLLM, Portkey, Cloudflare AI Gateway) to broker, monitor, and control LLM usage across the org's tools.
Develop and maintain AI usage governance and policy, covering acceptable use, data handling/classification, and vendor and model risk review, in partnership with Security and Legal.
Evaluate and roll out AI-assisted capabilities across our enterprise apps, ensuring they meet the governance standards above.
Document configurations, workflows, and decisions in Confluence so the setup is maintainable by others.
Train end users and admins across departments on Jira and Confluence best practices.