Team Leader - Foster Care

Necco • Elkview, WV

7d

About The Position

Necco is hiring a Foster Care Team Leader/Supervisor to provide oversight, supervision, and support to Case Managers. The role also maintains an abbreviated client caseload and performs duties outlined in the Case Manager job description. Services are delivered across multiple environments, including clients’ homes and community settings; transporting clients as needed and traveling between locations are essential functions.

The Team Leader oversees service and case coordination, including development of the ISP, treatment planning, case consultations, caseload transitions, and placement and home assignments for new staff. The role supports staff development by supervising intakes and assessments, setting expectations through performance scorecards, and assigning mentors. It also contributes to quality assurance by recommending client support services, reviewing case records with program and treatment leadership, and coordinating therapeutic services as needed.

The successful candidate is expected to contribute to Necco’s corporate culture through peer feedback, adherence to its meeting structure and culture principles, and ownership of their Individual Performance Scorecard. Necco states that it is committed to diversity, inclusion, equity, and equal employment opportunities.

Requirements

• Minimum age of 21.
• Bachelor’s degree in a human services discipline for positions in West Virginia, Ohio, Kentucky, and Georgia.
• For Indiana: master’s degree with one year of paid experience, or DCS approval through waiver.
• Three years of experience working with children, individuals, and/or families with emotional or behavioral disabilities.
• Excellent computer skills.
• Excellent written and oral communication skills.
• Excellent organizational skills and self-motivation.
• Successful completion of all required criminal background checks.
• Valid driver’s license and 100/300/100 auto insurance.

Responsibilities

• Oversee case coordination of program services under the supervision of the Program Director or designated treatment staff.
• Oversee development of the ISP.
• Collaborate with Case Managers on treatment program planning, including visitation, health, education, safety, and permanency goals.
• Participate in monthly case consultations with Case Managers to review each service recipient’s status.
• Transfer caseloads to newly hired Case Managers and mentor and support them through the transition.
• Oversee placement and home assignment processes for new staff.
• Maintain an abbreviated caseload and perform duties required under the Case Manager job description.
• Deliver services in in-home and community-based settings, transport clients as needed, and travel between locations.
• Supervise completion of intakes and required assessments.
• Complete individual performance scorecards and provide clear expectations to supervised staff.
• Assign mentors to supervised staff.
• Assist and recommend client support services to Case Managers.
• Assist Program and Treatment Directors with ongoing case reviews to ensure client records meet quality standards.
• Coordinate with the Treatment Director to ensure therapeutic services are provided as needed.
• Practice ruthless pragmatism and engage in peer-to-peer feedback.
• Know and live Necco’s Corporate Culture Principles and embody the virtues of being humble, hungry, and smart.
• Drive the Individual Performance Scorecard and adhere to and contribute to Necco’s meeting structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager