Team Leader - Foster Care

Global • Elkview, WV

6d

About The Position

Necco is hiring a Foster Care Team Leader/Supervisor to provide oversight, supervision, and support to Case Managers. The role also maintains an abbreviated client caseload and performs the duties outlined in the corresponding Case Manager job description. Services are delivered across multiple environments, including in-home and community-based settings; the position requires transporting clients as needed and traveling between locations as an essential function.

The Team Leader oversees service and case coordination, supports the development of Individual Service Plans (ISPs), and collaborates with Case Managers on treatment planning related to visitation, health, education, safety, and permanency goals. The role also contributes to staff development, quality assurance, and coordination of therapeutic services.

As a corporate citizen, the Team Leader is expected to practice pragmatic decision-making, engage in peer feedback, embody Necco’s culture principles and essential virtues, drive their Individual Performance Scorecard, and contribute to the company meeting structure. Necco states that it values diversity and is committed to an inclusive and equitable work environment and equal employment and advancement opportunities.

Requirements

• Minimum age of 21.
• Bachelor’s degree in a human services discipline for applicants in West Virginia, Ohio, Kentucky, and Georgia.
• For Indiana applicants: a master’s degree with one year of paid experience, or DCS approval through waiver.
• Three years of experience working with children, individuals, and/or families with emotional or behavioral disabilities.
• Excellent computer skills.
• Excellent written and oral communication skills.
• Excellent organizational skills and self-motivation.
• Successful completion of all required criminal background checks.
• Valid driver’s license and 100/300/100 auto insurance.

Responsibilities

• Oversee case coordination of program services under the supervision of the Program Director or designated treatment staff.
• Oversee development of the ISP.
• Collaborate with Case Managers on treatment program planning, including visitation, health, education, safety, and permanency goals.
• Participate in monthly case consultations with Case Managers to review each service recipient’s status.
• Transfer caseloads to newly hired Case Managers and mentor and support them during the transition.
• Oversee placement and home assignment processes for new staff.
• Maintain an abbreviated caseload and perform duties required under the Case Manager job description.
• Deliver services in in-home and community-based settings, transport clients as needed, and travel between locations.
• Supervise the thorough completion of intakes and required assessments.
• Complete individual performance scorecards and communicate clear expectations to supervised staff.
• Assign mentors to supervised staff.
• Assist and make recommendations to Case Managers regarding client support services.
• Assist the Program and Treatment Directors with ongoing case reviews to ensure client records meet quality standards.
• Ensure therapeutic services are provided as needed through coordination with the Treatment Director.
• Engage in peer-to-peer feedback, follow Necco’s Corporate Culture Principles and meeting structure, embody the stated essential virtues, and drive the Individual Performance Scorecard.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager