Corner Café - Team Leader - Hartsfield-Jackson Atlanta International Airport

Paradies Lagardère•South Fulton, GA

11h•Onsite

About The Position

The Team Leader at Corner Café is a key member of the leadership team, helping oversee daily café operations and supporting, developing, and inspiring team members to deliver exceptional service and high-quality food. The role works closely with management to ensure smooth operations during breakfast, brunch, lunch, and bakery service periods in a fast-paced environment. The position requires courteous, friendly, and efficient service to customers and team members, adherence to the company’s TRIFIC core values, and accountability to the Company and Restaurant Managers. The Team Leader serves as a role model, helps maintain a positive company image, and supports a welcoming experience for guests and team members. The position description is not an employment contract, and Paradies Lagardère reserves the right to change responsibilities and assign additional duties as necessary.

Requirements

High school diploma or GED.
Ability to take direction and collaborate in a team environment.
Ability to work in a high-energy, demanding environment.
Good communication skills and ability to work independently as well as with other team members.
Ability to work unsupervised for extended periods and exercise good judgment when dealing with customers and peers.
Ability to work various shifts in a 7/365 team-oriented environment, including nights, weekends, and holidays.
Excellent customer service skills and ability to communicate effectively in English.
Strong self-motivation, leadership, organizational, and interpersonal skills.
Ability to prioritize and handle multiple tasks simultaneously and adapt to changing priorities and unexpected situations.
Proficiency in reading, writing, and mathematics in English.
Ability to lift at least 25 pounds and perform essential job functions including standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
Ability to stand for long periods and work in an environment with varying temperatures.

Nice To Haves

Food and beverage experience is preferred but not required.
ServSafe Certification or equivalent is preferred.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members while embodying a positive company image and following the company’s TRIFIC core values.
Exceed First Class Service standards and warmly greet and acknowledge guests.
Adhere to grooming and uniform guidelines, including wearing slip-resistant shoes.
Help meet company standards for food and beverage quality, service, and atmosphere while building positive customer relations.
Serve as a role model, remain accessible to staff, and develop leadership and motivational skills.
Support programs that enhance staff morale and training.
Assist with food, beverage, and labor-management costs; receiving; storage; and inventory management.
Lead shifts by delegating duties, assigning tasks, and following up with team members.
Build effective relationships with customers, supervisors, and team members.
Work proficiently in each restaurant area and assist as needed.
Follow inventory-control procedures to reduce product loss.
Maintain restaurant cleanliness and organization.
Prepare food when necessary and check food quality and temperatures throughout the day.
Promote guest and team-member security and safety by following sanitation and safety procedures.
Follow proper restaurant opening and closing procedures.
Identify kitchen backups and work with managers to reorganize when necessary.
Demonstrate commitment to completing work and remain open-minded to feedback.
Perform other duties as assigned.