Corner Café - Crew Member - Hartsfield-Jackson Atlanta International Airport

Paradies Lagardère•South Fulton, GA

10h•Onsite

About The Position

The Crew Member works in Corner Café at Hartsfield-Jackson Atlanta International Airport, helping deliver fresh meals, handcrafted baked goods, beverages, and friendly hospitality in a team-oriented café environment. The role focuses on creating memorable guest experiences through prompt, courteous service, accurate order and payment handling, menu knowledge, and preparation of products according to recipes and procedures. Crew Members maintain a professional appearance and a clean, safe, organized work area while following company, brand, and food-safety standards. They respond to guest needs, support other restaurant functions as requested, and contribute to a positive team culture. The position may involve working various shifts in a high-energy, demanding environment.

Requirements

High school diploma or GED.
Able to work in a high-energy, demanding environment.
Knowledge of math for calculating costs, making change, and following cash-handling procedures.
Effective English communication skills and ability to work independently and with team members.
Able to work unsupervised for extended periods and demonstrate good judgment with customers and peers.
Able to work various shifts in a 7/365 team-oriented environment.
Excellent customer-service and interpersonal skills.
Self-motivated, with leadership and organizational skills.
Able to prioritize and handle multiple tasks simultaneously, and adapt to changing priorities and unexpected situations.
Proficiency in reading, writing, and mathematics in English.
Able to lift at least 25 pounds and perform essential tasks involving standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
Able to stand for long periods and work in environments with varying temperatures.

Nice To Haves

Food and beverage experience is preferred but not required.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members while embodying the company’s core values.
Greet and acknowledge guests, and take food and drink orders within 30 seconds of their arrival.
Accurately total orders, process payments through the point-of-sale system, handle cash and cards, and make change in accordance with cash-handling and loss-prevention procedures.
Learn the menu and products, make recommendations, and address questions about potential food allergens.
Work to ensure guest satisfaction, respond to inquiries and requests promptly, and seek a manager’s assistance when needed to resolve concerns.
Assist with training new team members by reinforcing successful performance and providing help as needed.
Support other restaurant areas as requested, including seating customers, answering phones, stocking, cleanup, and documentation.
Maintain a clean, organized work environment free of safety hazards, including duties such as removing trash, sweeping, mopping, and washing dishes.
Prepare products according to applicable recipes and procedures, and follow brand standards and systems.
Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
Maintain grooming and uniform standards, including wearing slip-resistant shoes.
Meet service standards, including requirements related to Secret Shopper scores and SMG-related questions.
Collaborate with the team, take direction, and perform other duties as assigned.