Corner Café - Overnight Crew Member - Hartsfield-Jackson Atlanta International Airport

Paradies Lagardère•South Fulton, GA

12h•Onsite

About The Position

Paradies Lagardère is hiring an Overnight Crew Member for Corner Café at Hartsfield-Jackson Atlanta International Airport. The role is part of a dining team serving fresh meals, baked goods, coffee, and beverages while providing genuine hospitality in a café environment. Crew members create positive guest experiences by taking orders, preparing menu items, serving beverages, and maintaining bakery displays and dining areas. All team members are expected to provide courteous, friendly, and efficient service, uphold the company’s TRIFIC values (Trust, Respect, Integrity, First-Class, Innovation, and Commitment), and follow brand and restaurant standards. The position requires working various shifts in a high-energy, demanding, team-oriented environment, including the ability to work unsupervised for extended periods. The role involves prolonged standing and work in varying temperatures.

Requirements

High school diploma or GED.
Able to work in a high-energy, demanding environment.
Math skills sufficient to calculate costs, make change, and follow cash-handling procedures.
Effective communication skills and ability to work independently and with team members.
Ability to work unsupervised for extended periods and exercise good judgment when dealing with customers and peers.
Ability to work various shifts in a 7/365 team-oriented environment.
Excellent customer service and effective communication skills in English.
Self-motivation, leadership, organizational, and interpersonal skills.
Ability to prioritize and handle multiple tasks simultaneously, and adapt to changing priorities and unexpected situations.
Proficiency in reading, writing, and mathematics in English.
Ability to lift at least 25 pounds and perform essential tasks involving standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
Ability to stand for long periods and work in environments with varying temperatures.

Nice To Haves

Food and beverage experience is preferred but not required.

Responsibilities

Provide courteous, friendly, efficient, and first-class service to guests, business partners, and team members.
Greet guests and take their food and drink orders within 30 seconds of entering the café.
Accurately total orders, process and collect payments using the point-of-sale system, handle cash, and follow cash-handling and loss-prevention procedures.
Learn the menu and products, make recommendations, and respond appropriately to questions about potential food allergens.
Address guest concerns promptly, involving a manager when necessary, and respond to guest inquiries and requests in a timely manner.
Assist with training new team members by reinforcing successful performance and providing help as needed.
Support other restaurant areas as requested, including seating customers, answering telephones, stocking, cleanup, and documentation.
Maintain a clean, organized, and safe work environment, including removing trash, sweeping, mopping, and washing dishes as needed.
Follow grooming and uniform guidelines, including wearing slip-resistant shoes.
Prepare products according to recipes and procedures and adhere to brand standards and systems.
Comply with applicable food-safety laws and other local, state, and federal regulations.
Meet Secret Shopper and SMG-related service expectations.
Collaborate with the team, take direction, and perform other duties as assigned.