Team Leader - ACT - Assertive Community Treatment Team (Exton)

St. Luke's University Health Network•Exton, PA

2d•Onsite

About The Position

The ACT/FACT Team Leader coordinates and actively participates in a multidisciplinary Assertive Community Treatment Team. The role provides supportive services to participants, including outreach, monitoring, assessment, service planning, building support networks, consulting with families, side-by-side skills training, instruction in using community resources, and referrals to community assistance as needed. The Team Leader supervises and oversees ACT/FACT services to ensure quality care and adherence to ACT/FACT Fidelity Measures and OMHSAS licensing regulations. The position directs the ACT Team’s day-to-day clinical operations, maintains the team census, coordinates participant admissions and treatment planning, supervises staff, reviews documentation, and completes reporting for internal and external review. In coordination with recruiting and human resources partners, the Team Leader participates in staff recruitment and employment processes. The role also delivers direct services in participants’ homes and other community settings, provides cross-training oversight, and covers on-call, evening, weekend, and holiday duties as needed. The position is full-time and based at 403A Gordon Drive, Exton, Pennsylvania.

Requirements

Master’s degree in social work, psychology, counseling, or a related license-eligible field.
Professional Pennsylvania clinical license required, such as LCSW, LPC, or LMFT.
At least two years of direct-service experience with individuals with severe and persistent mental illness.
Willingness to obtain Certified Peer Specialist Supervisor training within the first year of employment.
Valid driver’s license and driving record compliant with St. Luke’s University Health Network policy.
Good physical and mental health, with visual and auditory acuity required to provide comprehensive care.
Ability to perform heavy work, including occasional lifting or carrying of up to 50 pounds and sitting, standing, and/or walking for at least six hours in an eight-hour workday.
Ability to perform frequent stooping, crouching, and grasping, and occasional fine manipulation.

Nice To Haves

Experience with individuals with co-occurring substance use disorders and/or forensic involvement.
At least two years of direct supervisory or management experience.
Certified Advanced Alcohol and Drug Counselor credential.

Responsibilities

Direct day-to-day clinical operations of the ACT Team, including scheduling staff coverage for day, evening, weekend, holiday, and on-call shifts.
Lead daily organizational staff meetings and treatment-planning meetings.
Continuously evaluate participant status and coordinate treatment activities to respond to participants’ needs.
Ensure confidentiality policies and procedures are followed, including when releasing information to families, support systems, providers, and criminal justice systems.
Maintain the ACT Team census in accordance with ACT regulations and fidelity standards.
Direct and coordinate admissions, including participant engagement, assessment, and treatment planning.
Assign staff to conduct comprehensive multidisciplinary assessments and develop comprehensive treatment plans.
Participate in recruitment, interviewing, hiring, orientation, and termination of ACT team members in coordination with the Network Recruiter, Human Resources Department, and Manager ACT/FACT Services.
Provide individual and group supervision to ACT staff in accordance with applicable regulations and fidelity standards.
Review staff documentation for accuracy and timely completion.
Complete documentation and reporting for internal and external review and quality management as directed by the Manager ACT/FACT Services, funders, and community stakeholders.
Provide direct, in-home and community-based services to improve participants’ quality of life and support community tenure.
Assist participants with activities of daily living, budgeting and money management, housing stability, accessing benefits and entitlements, meal planning and grocery shopping, transportation, side-by-side coaching, attending community activities or appointments, and medication delivery and observation.
Document all services promptly in the electronic health record according to program and Network standards.
Oversee cross-training among ACT specialties to reduce barriers to client care and increase staff knowledge and competency.
Provide primary or backup on-call, evening, weekend, and holiday coverage when other staff are unavailable.
Perform other duties as assigned.