Team Leader - ACT - Assertive Community Treatment Team (Exton)

St. Luke’s University Health Network•Exton, PA

22h•Onsite

About The Position

The ACT/FACT Team Leader coordinates and actively participates in a multidisciplinary Assertive Community Treatment Team. The role provides supportive services to ACT participants, including outreach, monitoring, assessment, service planning, support-network building, family consultation, side-by-side skills training, and instruction in the use of community resources. The Team Leader supervises and oversees ACT/FACT services to ensure quality care and compliance with ACT/FACT Fidelity Measures and OMHSAS licensing regulations. The Team Leader directs the team's day-to-day clinical operations, maintains the ACT census, coordinates participant admissions and treatment planning, and provides individual and group supervision to staff. The role also participates in staff recruitment and employment processes, reviews documentation, and completes reporting for internal and external review and quality management. The Team Leader provides direct, in vivo services in participants' homes and community settings to improve quality of life and maintain community tenure. Services may include daily-living support, money management, housing assistance, benefits access, meal planning, transportation support, coaching, accompaniment to appointments and activities, and medication delivery and observation. The position also oversees cross-training, completes timely electronic health record documentation, and provides on-call, evening, weekend, or holiday coverage when needed.

Requirements

Master’s degree in social work, psychology, counseling, or a related license-eligible field.
Professional Pennsylvania clinical license required (e.g., LCSW, LPC, LMFT).
At least two years of direct-service experience with individuals with severe and persistent mental illness.
Willingness to obtain Certified Peer Specialist Supervisor training within the first year of employment.
Valid driver's license and a driving record compliant with St. Luke's University Health Network policy.
Good physical and mental health; visual and auditory acuity required to provide comprehensive care.
Ability to perform heavy work, including occasionally lifting and/or carrying up to 50 pounds and sitting, standing, and/or walking at least six hours in an eight-hour workday.
Ability to frequently stoop, crouch, and handle objects, and occasionally perform fine manipulation.

Nice To Haves

Experience with individuals with co-occurring substance use disorders and/or forensic involvement.
At least two years of direct supervisory or management experience.
Certified Advanced Alcohol and Drug Counselor credential.

Responsibilities

Direct day-to-day clinical operations of the ACT Team, including staff scheduling for day, evening, weekend, holiday, and on-call coverage.
Lead daily organizational staff meetings and treatment planning meetings.
Continuously evaluate client status and coordinate treatment activities to respond to participants' needs.
Ensure confidentiality policies and procedures are maintained, including the release of confidential information to families, support systems, treatment providers, and criminal justice systems.
Maintain the ACT Team census in accordance with ACT regulations and fidelity standards.
Direct and coordinate admissions, including engagement, assessment, and treatment planning.
Assign staff to complete comprehensive multidisciplinary assessments and treatment plans.
Participate in recruitment, interviewing, hiring, orientation, and termination of ACT team members in coordination with the Network Recruiter, Human Resources Department, and Manager ACT/FACT Services.
Provide individual and group supervision to ACT staff in accordance with ACT regulations and fidelity standards.
Review team members' documentation for accuracy and timely completion.
Complete documentation and reporting requirements for internal and external review and quality management.
Provide direct services to ACT participants in their homes and community settings, including daily-living assistance, budgeting, housing support, benefits access, meal planning, transportation assistance, coaching, accompaniment, and medication delivery and observation.
Document all services promptly in the electronic health record in accordance with program and Network standards.
Oversee cross-training among ACT specialties to improve staff knowledge and competency and reduce barriers to client care.
Provide primary or backup on-call, evening, weekend, and holiday coverage when other staff are unavailable.
Perform other duties as assigned.