Team Leader, Patient Transportation Services

UPMC • Pittsburgh, PA

9d

About The Position

Coordinates the department’s daily activities, assists with employee training and performance assessment, and supervises transporters as they move patients and equipment to and from assigned areas. The Team Leader also assists with complaint resolution. In the absence of the Shift Supervisor, this position temporarily assumes that individual’s supervisory responsibilities.

Requirements

• High school diploma or GED.
• Two years of patient-related transporting experience.
• Knowledge of safety, universal precaution, fire, evacuation, emergency care, and disaster policies and procedures.
• Knowledge of transporter responsibilities and the hospital layout.
• Ability to follow written and verbal instructions to complete Transport duties and use Transport equipment.
• Ability to handle multiple demands in high-stress and emergency situations.
• Ability to communicate professionally with various user groups.
• CPR certification required based on AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Act 34.

Responsibilities

• Coordinate and assist with personnel evaluations and training in the area of responsibility.
• Perform all duties of a Transporter as outlined in the Transporter job title.
• Report problems and suggestions to the Shift Supervisor.
• Coordinate the department’s monthly in-services with the Manager.
• Maintain control, location, and inspection of wheelchairs and/or stretchers.
• Assist Supervisors with monthly system-wide competencies for existing staff.
• Develop an open working relationship with unit personnel and Supervisors.
• Ensure team members complete their daily work and report to their assigned locations.
• Temporarily act in a supervisory capacity and assume the Shift Supervisor’s responsibilities when the Shift Supervisor is absent.
• Maintain a courteous, professional demeanor and communicate appropriately with patients, visitors, hospital personnel, and fellow employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED