TEAM LEADER & MEDICAL LIAISON, DAY SERVICES

People•Buffalo, NY

20d

About The Position

The Team Leader & Medical Liaison supports nursing staff and provides direct support to people served at a day program site. The role promotes person-centered planning for individuals and their families or guardians and collaborates with the day services team, including SDSs, DSPs, clinicians, community agencies, and others involved in medical and nursing care. The position provides oversight and guidance to direct care staff at designated sites or shifts and ensures required shift duties are completed. The role coordinates medical correspondence and records, maintains medication administration certification, administers medications as needed, and assists with nursing care delegated by an RN. It also supports medication-room organization, medication supplies, pharmacy communication, MAR checks, medical appointments, health-related notifications, and attendance at support team and clinical meetings as a medical liaison. The position contributes to a safe, orderly, confidential, and person-centered environment; supports and informs direct care staff on medication-related matters; transports individuals to activities and appointments; and performs other duties as assigned.

Requirements

High school diploma or GED.
At least 18 years of age.
Valid driver's license that meets agency policy.
Medical competency-based training.
Ability to read and write.
Ability to handle multiple tasks simultaneously.
Ability to meet the physical requirements of the position, including standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing.
Ability to lift 35 pounds.
Ability to lift and transfer individuals manually and mechanically as required by the prescribed program or plan.
Ability to move, reposition, and place individuals in equipment.
Physical agility and ability to react to emergency situations.
CPR certification.
Maintain Strategies for Crisis Intervention and Prevention (SCIP-R) certification as required by regulatory guidelines.

Nice To Haves

One year of related experience preferred.

Responsibilities

Provide direct support to people served.
Coordinate incoming and outgoing provider correspondence, complete required forms, and prepare correspondence as needed.
Maintain Medication Administration Certification and administer medications as needed.
Assist with delegated nursing care as directed by the RN and complete the RN-provided delegated task list.
Organize and clean the medication room and nursing office, ensure adequate medication stock, and liaise with the pharmacy as needed.
Check MARs for errors and complete required paperwork and tracking, including PRN medication use and related documentation.
Communicate with people served, families, residential staff, and nurses about medical appointments and outcomes.
Consult with SDSs about therapy concerns and adaptive equipment needs; SDSs collaborate with OT/PT as needed.
Update medical information in ready-to-go packets and individual files, and purge paperwork annually in conjunction with the site nurse.
Notify residential programs and families about individuals' health needs and concerns.
Attend support team and clinical meetings as a medical liaison.
Provide guidance and information to direct care staff about medication, medication care, and related policies.
Communicate medication-related performance concerns or errors to SDSs, who provide staff feedback and supportive corrective action as required.
Maintain efficient, confidential, and comprehensive records for individual- and staff-related activities, incidents, and site maintenance.
Maintain a safe, orderly environment and employ infection-control practices.
Participate in educational and training opportunities and contribute to a positive, cooperative interdisciplinary team environment.
Safely transport individuals to and from activities and appointments, which may include emergency visits.
Comply with agency policies and procedures and perform other duties as assigned.