Plus 1 Team Leader, Fresh Food Area

Meijer•Hampton Township, MI

12d

About The Position

The Team Leader, Fresh Food Area plans, directs, and supervises team members in the day-to-day operations of store departments. The role serves as a mentor and coach, implements strategies to improve customer service and sales, ensures customer needs are met quickly and efficiently, and maintains store appearance, product presentation, and company standards. The Team Leader is responsible for departmental staffing and hiring, team development and training, performance management, financial results, shrink, and a safe work environment. The position requires reliable and consistent attendance.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely at all times.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.
Reliable and consistent attendance.

Nice To Haves

Rotational assignments in other store areas, such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members while maintaining a positive company image.
Manage staffing, selection, and hiring to meet staffing needs.
Support succession planning by creating career paths, identifying development needs, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department P&L, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative during team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain area standards.
Ensure team members are trained in their jobs and complete required training.
Spend most of the time in the store communicating with customers and team members to support exceptional service.
Promote a safe work environment.
Perform other duties as assigned.