Team Leader, Food Svcs, UPMC Harrisburg

UPMC•Harrisburg, PA

11h•Onsite

About The Position

UPMC Harrisburg is seeking a Full-time Team Leader to support the Food Service Supervisor in daily operations, focusing on training and developing food service associates. The role involves supervising staff, managing inventory and cash, training new hires, ensuring food safety and sanitation standards, conducting quality checks, and handling customer complaints.

Requirements

2 years relevant experience required
Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
American National Accreditation Board Certification.
ANAB - National Accreditation Board OR Servsafe Certified
Act 34

Nice To Haves

HS Diploma/GED preferred

Responsibilities

Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
Oversee security of inventory and cash revenues.
Orient, train, and coach new team members as per department guidelines.
Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
Perform routine competency checks on associate performance with appropriate follow-through.
Conduct and document service recovery on all customer complaints as per operational guidelines.
Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.