Team Lead (1st Shift)

Carvana•Elyria, OH

4h•Onsite

About The Position

The Inventory Lead is a front-line supervisor responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees the safe movement and assessment of vehicles, production quality and output, team performance, and adherence to operating standards. The lead trains and coaches associates, helps determine whether vehicles should be repaired or rejected, and works to complete repairs effectively and efficiently while minimizing rework, delays, and workplace hazards.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with other lifting required from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull in an environment that may be cold, hot, noisy, wet, and exposed to vehicle-maintenance fumes or odors.
Ability to use required safety equipment, including potentially a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high volume and high-quality output in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
Oversee day-to-day activities of the assigned team, identify strengths and weaknesses, and determine improvement opportunities and steps.
Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflicts among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
Identify and complete repairs efficiently to minimize rework and production delays.
Work conscientiously to reduce the risk of injury from spills or other preventable hazardous conditions.
Manage multiple associates, including their development and performance management.