Team Lead - 1st Shift

Caterpillar•Atlanta, GA

1d•Onsite

About The Position

Caterpillar is seeking a Team Lead for its Product Support and Logistics Division in Atlanta. The role assists the Section Manager in leading team members, coordinating and delegating workflow, overseeing day-to-day operations, promoting cooperative team relationships, setting and adjusting priorities, gathering metrics, generating reports, and overseeing work across multiple job classifications. The position may also perform warehouse functions at a Caterpillar warehouse or distribution facility. The role works with logistics and external carriers to arrange expedited shipments, coordinates customer feedback with the logistics team, leads cross-functional meetings, manages inventory zones and investigations, and leads problem-solving and continuous-improvement activities. The Team Lead is accountable for quality metrics and Safety, Quality, Velocity, and Cost goals, supports training and change management, and enforces safety procedures. The position is based in the Atlanta office and follows a five-day weekly schedule on first shift, from 5:00 a.m. to 1:30 p.m. Overtime may be required.

Requirements

Excellent written and verbal communication skills.
Demonstrated proficiency in mathematical and analytical skills.
Working knowledge of Microsoft Excel, Word, PowerPoint, and Access.
Good attendance record.
Ability to maintain accurate and complete records.
Ability to work overtime when required.

Nice To Haves

Ability to operate all warehouse vehicles.
Prior experience invoicing trucks.
Prior leadership experience.

Responsibilities

Assist the Section Manager in leading team members and overseeing the area's day-to-day operations.
Coordinate and delegate workflow, establish and modify priorities, gather metrics, and generate reports.
Coordinate with logistics and external carriers to arrange expedited shipments.
Interface with customers and coordinate voice-of-customer feedback with the logistics team to improve processes.
Lead multifunctional team meetings to track performance and drive results.
Oversee inventory zones by targeting aged inventory, leading reconciliation, and investigating root causes.
Lead problem-solving events to drive continuous improvement.
Track quality metrics and meet Safety, Quality, Velocity, and Cost goals.
Lead investigations into customer-reported defects, including those reported by internal logistics customers.
Occasionally operate warehouse equipment and perform material handling and warehousing functions.
Work independently with minimal supervision.
Lead team meetings to guide daily priorities and change management.
Demonstrate safety excellence and enforce safety policies and procedures.
Continuously manage the training matrix to ensure team flexibility.