Team Lead - ACT Team

Prairie Ridge Integrated Behavioral Healthcare•Marshalltown, IA

About The Position

Prairie Ridge Integrated Behavioral Healthcare is hiring a Team Lead to build and guide a new Assertive Community Treatment (ACT) team serving the Marshalltown area. ACT provides coordinated, individualized treatment and practical support to adults living with serious and persistent mental illness in their homes and community settings. The Team Lead oversees daily operations and service delivery, supervises and supports staff, manages staffing and service coverage, leads meetings, and provides clinical direction. The position also involves hiring and training staff, monitoring service quality and documentation, providing clinical services as needed, and participating in an on-call rotation. Travel may be required because this is a community-based program.

Requirements

Master’s degree in human services with a current license to provide mental health therapy in Iowa, or a current Iowa Registered Nurse (RN) license.
At least 3 years of clinical practice.
Knowledge of and experience using evidence-based practices.
Skill in group, individual, and/or family counseling as appropriate.
Supportive of Prairie Ridge’s mission and the patients it serves.
Proficiency in oral and written communication and documentation requirements.
Technology skills sufficient to use an electronic health record proficiently.
Ability to travel as required for a community-based program.
Ability to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear regularly.
Ability to walk and stoop, kneel, crouch, or crawl frequently.
Ability to stand, reach with hands and arms, and climb or balance often.
Ability to infrequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds.
Close vision, distance vision, color vision, and ability to adjust focus.

Nice To Haves

Experience working as part of an Assertive Community Treatment Team or other community-based mental health service.

Responsibilities

Provide supervision of clinical services for the ACT Team.
Plan, implement, and manage staffing to ensure the required level of service to participants.
Facilitate team and staff meetings to encourage transparency among the interdisciplinary team and provide clinical direction as appropriate.
Coordinate with ACT Team members and schedule consultation meetings.
Assist patients and staff with telehealth-related IT issues, including connecting screens and troubleshooting technical or process problems; ensure patients have the information needed to connect to telehealth services.
Keep support staff updated about schedule changes involving patients or team members related to meetings and consultations.
Respond promptly and professionally to emerging clinical and customer service needs.
Work collaboratively with residential, care management, leadership, and administrative staff to meet participants’ and families’ customer service and clinical needs, including participating in an on-call rotation with ACT Team members.
Monitor participant service levels and the team’s treatment provision in accordance with ACT Team guidelines.
Ensure training and clinical supervision are provided within scope of practice.
Monitor staff adherence to clinical documentation standards.
Review case records for clinical appropriateness, including appropriate interventions and documentation of follow-up services.
Interview, hire, and train new staff members.
Provide clinical services as needed.
Assist the program in developing policies and procedures.
Participate in continuous quality improvement (CQI) programming.
Treat all individuals with dignity and respect while maintaining agency standards of confidentiality, professionalism, and objectivity.
Maintain HIPAA and 42 CFR confidentiality requirements and regulations as outlined in CARF policies and procedures.
Comply with agency policies, procedures, and regulatory standards.
Perform other duties as assigned.