Team Lead - ACT Team

Prairie Ridge Integrated Behavioral Healthcare•Marshalltown, IA

About The Position

Prairie Ridge Integrated Behavioral Healthcare is hiring a Team Lead for its new Assertive Community Treatment (ACT) team serving the Marshalltown area. ACT is a team-based approach to supporting adults living with serious and persistent mental illness by bringing treatment and practical support into their homes and community settings. Team members from different professional backgrounds work together to provide coordinated, individualized care and help participants work toward stability, independence, and personal goals. The Team Lead will help build and guide the team, oversee daily operations and coordinated care, supervise and support staff, manage staffing and service coverage, facilitate team meetings, and provide clinical direction. The position also involves hiring and training staff, monitoring service quality and clinical documentation, providing clinical services as needed, supporting the program’s policies and procedures and continuous quality improvement work, and participating in an on-call rotation. This is a community-based role that may require travel.

Requirements

Master’s degree in human services or a current Iowa Registered Nurse (RN) license.
At least 3 years of clinical practice.
Knowledge of and experience using evidence-based practices.
Skill in group, individual, and/or family counseling, as appropriate.
Proficiency in oral and written communication and documentation requirements.
Technology skills sufficient to use an electronic health record proficiently.
Support for the mission of Prairie Ridge and the patients it serves.
Ability to meet the physical demands described in the job posting, including sitting; using hands to finger, handle, or feel objects, tools, or controls; talking or hearing; frequently walking and stooping, kneeling, crouching, or crawling; often standing, reaching, and climbing or balancing; and infrequently lifting or moving up to 10 pounds and occasionally up to 35 pounds.
Vision abilities including close, distance, and color vision and the ability to adjust focus.

Nice To Haves

Experience working as part of an Assertive Community Treatment team or another community-based mental health service.

Responsibilities

Provide supervision of clinical services for the ACT Team.
Plan, implement, and manage staffing to ensure the required level of service to participants.
Facilitate team and staff meetings to encourage transparency among the interdisciplinary team and provide clinical direction as appropriate.
Coordinate with ACT Team members and schedule consultation meetings.
Assist patients and staff with telehealth-related IT issues, including connecting screens, troubleshooting IT and process issues, and providing information needed to access telehealth services.
Keep support staff informed of schedule changes involving patients, team members, meetings, or consultations.
Respond promptly and professionally to emerging clinical and customer service needs.
Work collaboratively with residential, care management, leadership, and administrative staff to meet the clinical and customer service needs of participants and their families.
Participate in an on-call rotation with ACT Team members.
Monitor participant service levels and the team’s treatment provision in accordance with ACT Team guidelines.
Ensure training and clinical supervision are provided within scope of practice.
Monitor staff adherence to clinical documentation standards.
Review case records for clinical appropriateness, including appropriate interventions and documented follow-up services.
Interview, hire, and train new staff members.
Provide clinical services as needed.
Assist the program in developing policies and procedures.
Participate in continuous quality improvement programming.
Treat all individuals with dignity and respect while maintaining agency standards of confidentiality, professionalism, and objectivity.
Maintain HIPAA and 42 CFR confidentiality requirements and regulations as outlined in CARF policies and procedures.
Comply with agency policies, procedures, and regulatory standards.
Perform other duties as assigned.