Team Lead

DSV•Kent, WA

2d•Onsite

About The Position

The Air Import Team Lead is responsible for overseeing the daily operations of the air import team, including coordinating with airlines, customs brokers, and other service providers. This role requires strong leadership, communication, and problem-solving skills, as well as a deep understanding of air freight logistics and regulations.

Requirements

A bachelor's degree in logistics, supply chain management, or a related field is required
At least 5 years of experience in freight forwarding, logistics, or a related field is required
Prior experience in air imports and supervisory experience is highly desirable
Excellent leadership and communication skills
Strong analytical and problem-solving skills
Knowledge of logistics and supply chain management principles
Ability to work well under pressure and in a fast-paced environment
Fluency in English is required
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is required

Nice To Haves

Knowledge of additional languages is a plus
Experience with leading air cargo logistics software and systems
Familiarity with air freight regulations, customs requirements, and import controls
Knowledge of airline routes and schedules

Responsibilities

Supervise and coordinate daily activities of the air import team, ensuring efficient and timely delivery of cargo
Coordinate with airlines, customs brokers, and other service providers to ensure smooth and timely customs clearance and delivery of cargo
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
Develop and implement policies and procedures to improve efficiency and quality of service delivery
Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction
Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality