R8 - Orange Team Lead

Rappahannock Goodwill•Orange, VA

About The Position

Rappahannock Goodwill Industries (RGI) is seeking a Team Lead to assist with operating the Orange location. The Team Lead assists with supervising the sales floor and processing department when management is absent, helping ensure goods are available to the public in a clean, attractive environment with excellent customer service. The role requires availability during operating hours according to business needs. Schedules may include days, evenings, weekends, holidays, blackout periods that vary from week to week, and occasional overtime when approved by management. The position is based in a retail store environment, with some work outside, and requires bending, walking, lifting up to 50 pounds, and verbal and written communication. RGI offers pay and benefits, valuable training and experience, and the opportunity to contribute to communities. The company is an Equal Opportunity/Affirmative Action employer and encourages applications from all qualified candidates.

Requirements

High school diploma or equivalent.
At least 1 year of retail or related experience.
Availability to work during operating hours as needed, including a schedule that may involve days, evenings, weekends, holidays, blackout periods, and occasional overtime approved by management.
Complete all RGI Team Lead training programs.
Complete additional mandatory training courses as outlined by the supervisor to retain the position.
Able to bend, walk, and lift up to 50 pounds.
Able to communicate verbally and in writing.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Model appropriate personal appearance and behavior, and demonstrate strong work quantity and quality.
Consistently maintain 5 S standards and score requirements.
Provide exceptionally friendly customer service.
Maintain the sales floor's visual appearance and cleanliness, including replenishing and displaying merchandise and keeping advertising signs clean and attractive.
Assist cashiers with voids, refunds, change, and X and Z readings as needed.
Maintain merchandise quality by removing poor-quality, damaged, or aged items from the sales floor.
Maintain safe shopping and working conditions throughout the sales floor; promptly address fixture and equipment problems and report violations to the Store Manager.
Follow security policies, enforce security rules and regulations, and report incidents to the Store Manager.
Assist with other store functions as needed to meet work goals.
Reinforce cross-training across store functions.
Keep the Store Manager informed of problems and successes relating to the sales floor and processing department.
Perform other duties as assigned.