Lead Doctor - Orange, CT

Veterinary Emergency Group (VEG)•Orange, CT

18h•$160,000 - $200,000

About The Position

VEG is a veterinary emergency company with hospitals open 24/7, 365 days a year. The Lead Emergency Veterinarian provides emergency care while supporting the medical team and helping the hospital maintain clinical excellence. Working alongside the hospital’s Medical Director, the Lead Doctor champions VEG’s medical processes and customer-centered practices, coaches and develops fellow doctors, and fosters a culture of mentorship and learning. The role combines clinical work with leadership and administrative responsibilities. These include supporting doctors’ development plans, assisting with coverage needs, leading doctor meetings and morbidity and mortality rounds, creating doctor schedules, and addressing customer complaints related to medical concerns. When needed, the Lead Doctor may serve as interim Medical Director or take ownership of the New ER Doctor training program at teaching hospitals.

Requirements

DVM, VMD, or equivalent degree.
At least two years of emergency room experience and critical case management.
Training in emergency surgery and endoscopy.
Flexibility to work a combination of clinical and administrative shifts.
Ability to support top-tier customer satisfaction and hospital revenue production.
Willingness to lead and support fellow doctors and perform administrative tasks during off hours, including responding to doctor callouts, addressing customer complaints, and scheduling.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability to work nights, weekends, and holidays on a rotating or as-needed basis.
Ability to work in a fast-paced environment with people from varied backgrounds and personality types.

Nice To Haves

One year of leadership experience is preferred but not required.

Responsibilities

Work clinical shifts and perform responsibilities consistent with emergency doctors at VEG.
Answer medical questions over the phone.
See patients promptly in accordance with VEG Triage and VEG Spikes.
Diagnose each pet’s condition and create a diagnostic and therapeutic plan.
Communicate diagnoses and treatment options directly with customers.
Provide appropriate treatments for each pet’s specific condition.
Create and review medical records for accuracy.
Explain the value of tests and treatments to customers and address their concerns.
Coach fellow doctors on medical excellence, VEG’s approach to doctoring, and its customer-focused experience.
Support fellow doctors through their assigned growth and development plans.
Assist the Medical Director with coverage when callouts or schedule changes occur.
Work as interim Medical Director when the current Medical Director is on leave or opening a new VEG hospital.
Lead monthly doctor meetings and morbidity and mortality rounds with guidance from the Medical Director.
At teaching hospitals, take ownership of the New ER Doctor training program and perform its Medical Director duties when needed.
Create doctor schedules, manage leave requests, and post schedules at least two months in advance.
Address customer complaints related to medical concerns.

Benefits

Competitive compensation of $160,000–$200,000 depending on experience, including base pay and a 401(k) match.
Comprehensive health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment.
Clinical and leadership learning programs, unlimited emergency room continuing education, and a travel stipend.
Annual travel stipend of $2,500 for full-time credentialed employees or $1,000 for full-time uncredentialed employees.
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary, plus fertility and family-building care.
Flexible work schedules.
Employee referral program.
Scrubs, company merchandise, and food in the fridge.