Lead Doctor

Veterinary Emergency Group (VEG)•New York, NY

1d•$160,000 - $200,000

About The Position

As a Lead Emergency Veterinarian at VEG, you provide emergency veterinary care while supporting your team and helping ensure the hospital is a model of clinical excellence. Working alongside the hospital’s medical director, you champion VEG’s medical processes and initiatives, develop and coach fellow doctors, and lead by example in delivering VEG’s customer-centered approach. The role combines clinical and administrative shifts and includes helping doctors grow through mentorship, guidance, and learning opportunities. VEG hospitals are open 24/7, 365 days a year. The position requires availability for rotating or as-needed night, weekend, and holiday work, as well as flexibility to handle administrative tasks outside regular shifts when needed. The work environment may be noisy and include strong or unpleasant odors.

Requirements

DVM, VMD, or equivalent degree.
At least 2 years of emergency-room experience and critical case management.
Training in emergency surgery/endoscopy.
Flexibility to work a combination of clinical and administrative shifts.
Willingness to lead and support fellow doctors and perform administrative tasks during off hours when needed.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability to work nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
Ability to work in a fast-paced environment with people from varied backgrounds and personality types.
Empathy and a people-centric approach to supporting colleagues and understanding different perspectives.
Humility, including acknowledging mistakes, sharing credit, and recognizing team accomplishments.
Ownership of work, accountability for outcomes, and commitment to long-term results.
Curiosity and an ongoing interest in learning and developing skills and knowledge.

Nice To Haves

One year of leadership experience is preferred but not required.

Responsibilities

Work clinical shifts and perform duties consistent with emergency doctors at VEG.
Answer medical questions over the phone.
See patients promptly as part of VEG Triage and the VEG Spikes approach.
Diagnose each pet’s condition and create diagnostic and therapeutic plans.
Communicate diagnoses and treatment options directly to customers.
Provide appropriate treatments for each pet’s condition.
Create and review medical records for accuracy.
Explain the value of tests and treatments to customers and address their concerns.
Coach fellow doctors on medical excellence, the VEG way of doctoring, and customer-focused care.
Support fellow doctors through their assigned growth and development plans.
Assist the Medical Director with coverage when callouts or schedule changes occur.
Work as interim Medical Director when the current Medical Director is on leave or opening a new VEG hospital.
Lead monthly doctor meetings and M&M rounds with guidance from the Medical Director.
At teaching hospitals, own the New ER Doctor training program and perform all NERD Medical Director duties when needed.
Create doctor schedules, manage leave requests, and post schedules at least two months in advance.
Address customer complaints related to medical concerns.
Support top-tier customer satisfaction and hospital revenue production.
Perform administrative tasks outside regular shifts when needed, including responding to doctor callouts, addressing customer complaints, and scheduling.

Benefits

Competitive compensation of $160,000–$200,000 depending on experience, including base pay and a 401(k) match.
Comprehensive health and wellness benefits beginning on day one, including QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment, based on role.
VEG-created clinical and leadership learning programs.
Unlimited emergency-room continuing education and a travel stipend; full-time credentialed employees receive $2,500 per year and full-time uncredentialed employees receive $1,000 per year.
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary, plus fertility and family-building care for all types of families.
Flexible work schedules.
Employee referral program.
Scrubs, company merchandise, and food in the fridge.