Team Lead (special assignment)

DSV•Woodbridge Township, NJ

8d•Onsite

About The Position

The Operations Lead coordinates and supervises assigned daily operational activities under the direction of the Operations Supervisor. The role supervises associates responsible for warehousing, receiving, and shipping product, supporting company service and cost objectives. The position also mentors and trains associates, coordinates warehouse workflows, supports quality and safety processes, helps manage labor and schedules, and may perform clerical or administrative tasks as directed by site management. The role has no supervisory responsibilities listed.

Requirements

High school diploma or GED.
One year of experience in a logistics, distribution, or relevant environment.
Ability to operate material-handling equipment (MHE).
Satisfactory completion of a forklift training program and active forklift certification.
Basic computer skills, including RF scanners and WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate mathematical skills for verifying quantities, counting inventory, and related product-handling duties.
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to adapt to change and work in a stimulating, fast-paced environment.
Ability to use hands to handle or feel objects, tools, or controls; reach; stoop, kneel, or crouch; and talk and hear.
Ability to use computer and telephone equipment and meet close- and distance-vision requirements.
Ability to lift more than 40 pounds using proper lifting procedures and stand for extended periods.

Nice To Haves

Two to four years of experience in a warehouse, logistics, or distribution environment.
Two to four years of forklift experience.
Current or prior MHE certification.

Responsibilities

Mentor and train new and existing associates in distribution activities and Standard Operating Procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for associates.
Supervise and coordinate unloading inbound shipments, orderly product stacking, and picking and staging outbound shipments.
Verify inbound and outbound paperwork with drivers and ensure products are properly counted.
Load orders accurately according to designated doors and trailers.
Process shipping, receiving, picking, and quality-control functions according to Standard Operating Procedures.
Research shipping and receiving discrepancies.
Conduct professional communications with customers as needed, including by phone, electronically, or in person.
Prepare accurate activity reports for site management.
Verify products and orders using appropriate documentation; report damage or discrepancies; stack, package, shrink-wrap, and label products.
Report inconsistencies and problems to the Operations Supervisor or Operations Manager and participate in quality meetings.
Follow applicable ISO standards, safety protocols, Standard Operating Procedures, company policies, OSHA/MSDS standards, and housekeeping requirements; participate in safety meetings.
Maintain a clean, orderly, and secure work area and warehouse.
Direct warehouse team operations toward prescribed objectives.
Assist associates and temporary labor with productivity sheets and accurate production and payroll-hour records.
Assist the Supervisor in maintaining appropriate staffing levels, establishing work schedules, and ensuring schedules and job assignments are implemented effectively.
Help ensure associates handle products according to quality procedures and guidelines.
Participate in department meetings and identify, record, and help resolve non-conformities relating to products, processes, or the quality system; promptly notify the Quality Department of non-conformities.
Operate assigned material-handling and warehouse equipment safely and efficiently; inspect equipment daily, perform minor maintenance, and report equipment problems.
Perform or assist with building, grounds, and equipment maintenance as assigned.
Perform clerical and administrative tasks as guided by site management, such as answering phones, scheduling appointments, greeting visitors, filing, and record keeping.
Work evenings and weekends as needed and perform other duties as required.