Team Lead - Supported Employment

BNI Talent Acquisition Team • Erie, PA

2d • Onsite

About The Position

As a Team Leader I in the Supported Employment program, you will play a vital role in coordinating and overseeing a team dedicated to empowering individuals with intellectual disabilities and behavioral health challenges. You’ll ensure the delivery of high-quality employment services, maintain compliance with regulatory standards, and foster strong relationships with community employers and support networks. Your leadership will directly impact the success and independence of those we serve.

Requirements

• A high school diploma or equivalent (Bachelor’s degree in Human Services preferred).
• 1–2 years of experience supporting individuals with disabilities.
• Certification such as CESP or ACRE-approved Employment Services credentials.
• A valid driver’s license and willingness to provide transportation as needed.
• Proficiency in documentation, scheduling, and service tracking.

Nice To Haves

• A passion for supporting individuals with disabilities and helping them achieve meaningful employment.
• Strong organizational, analytical, and interpersonal skills.
• Leadership capabilities to guide and support a team in the field.
• Initiative in developing new training materials and employment opportunities.
• A collaborative spirit to work with families, employers, and support agencies.

Responsibilities

• Leading and supporting staff in the field with regular site visits.
• Coordinating job placements and maintaining employer relationships.
• Ensuring timely and accurate documentation for billing and compliance.
• Monitoring service hours, outcomes, and productivity metrics.
• Providing on-call support and arranging coverage for job sites.
• Participating in team meetings and collaborating with Program Specialists.
• Advocating for individuals’ progress toward community employment.

Benefits

• Highmark Medical and Mental Health
• Delta Dental and Davis Vision Coverage
• Health Savings Account/Flexible Spending Accounts
• Teladoc Virtual Health
• 401K Retirement Plan with Employer Match
• On-Demand Pay
• Employee Referral Bonus Program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts
• Company Paid Life Insurance
• Short & Long-Term Disability Insurance
• Employee Assistance Program
• Erie Campus- discounted on-site weekday childcare
• Employee discounts for select BNI events and services
• Generous Paid Time Off
• Seven Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED