Day/Supported Employment Team Supervisor

Sample Supports•Longmont, CO

About The Position

Sample Supports is seeking an organized and dependable Team Supervisor to provide administrative leadership and direct supervision within its day and employment programs. The position supervises direct service providers and supports the vocational, community, and personal goals of adults with intellectual and developmental disabilities. The Team Supervisor coordinates schedules, monitors service quality and documentation, supports program growth, and provides direct services when needed. The role involves managing employees and individual schedules, ensuring accurate service records and funding documentation, meeting billable-hour and productivity expectations, and supporting individuals according to their service plans and applicable protocols. The supervisor also builds relationships with employers, customers, community partners, and interdisciplinary teams; helps expand employment and community opportunities; and ensures program operations follow organizational, funding, licensing, and regulatory requirements. Candidates must complete the Culture Index Survey to be considered. The role requires a valid driver’s license and reliable transportation, the ability to transport individuals receiving services when needed, and the ability to perform the position’s physical requirements. The supervisor must be able to complete and maintain required training and certifications, including CPR, First Aid, Medication Administration, and NVCI, and pass required background and protection-services checks.

Requirements

High school diploma or GED.
Strong leadership, organization, communication, and problem-solving skills.
Ability to work independently and make sound decisions.
Must be at least 18 years old due to driving responsibilities.
Valid driver’s license and reliable transportation.
Ability to transport individuals receiving services when needed.
Ability to perform the physical requirements of the position.
Ability to complete and maintain CPR, First Aid, Medication Administration, NVCI, and other required training and certifications.
Ability to pass required background and protection-services checks.
Must complete the Culture Index Survey to be considered.

Nice To Haves

Bachelor’s degree in a related field.
One to two years of relevant professional experience.
Supervisory, employment-services, or community-program experience.

Responsibilities

Hire, train, supervise, develop, and manage assigned employees.
Establish clear performance expectations and workplace standards, and foster a positive, respectful, and accountable program culture.
Manage employee and individual schedules, service coverage, and attendance records.
Support individual onboarding, ongoing services, and offboarding.
Ensure assessments, service records, and required paperwork are complete and accurate.
Monitor service tracking, billing documentation, and program records for compliance with DVR, Medicaid, and other funding requirements.
Provide approved direct services and complete required documentation daily.
Meet established billable-hour and productivity expectations.
Support individuals according to service plans, behavior plans, support plans, and applicable protocols.
Promote skill development, employment success, community participation, independence, and progress toward individual goals.
Model professional communication, healthy boundaries, positive behavior support, and effective problem-solving.
Respond to behavioral concerns, emergencies, staffing needs, and other program challenges; use trained NVCI techniques, including approved physical intervention when necessary to maintain safety.
Develop systems to monitor employee responsibilities, service quality, task completion, contractual obligations, and program goals.
Build and maintain positive relationships with employers, customers, community partners, and interdisciplinary teams.
Communicate regularly with customers, complete service follow-up, and promptly resolve concerns.
Ensure work crews fulfill customer agreements and contractual expectations.
Develop marketing, outreach, and growth strategies that expand employment and community opportunities.
Participate in monitoring visits, Individualized Plan meetings, team meetings, and other program-related meetings.
Assist with monitoring the condition, safety, and maintenance needs of agency vehicles.
Follow Sample Supports policies and applicable HCPF, CDPHE, DVR, Medicaid, licensing, funding, and regulatory requirements.
Report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter.
Complete other duties as assigned based on individual, program, and organizational needs.

Benefits

Flexible paid time off.
Medical, dental, and vision insurance.
Postpartum wellness package.
Hospital indemnity coverage.
Flexible spending and dependent care accounts.
Monthly employer contribution to dependent care accounts.
Accident and short-term disability insurance.
100% employer-paid life insurance.
Voluntary term life insurance.
Pet insurance.
Mileage reimbursement.
Cell phone reimbursement and discounted cell phone plans.
401(k) with up to a 4% employer match.
Employee Assistance Program with free mental health, legal, and financial resources.
Paid professional development and certification opportunities.
Free clinical supervision for qualifying degrees and licenses.
Annual anniversary gifts and celebrations.
Bonus opportunities for all positions.
Five- and Ten-Year Anniversary Trips through the Dream Project.
Virtual Sleep Training and Night Nanny Services for Eligible Parents.
Supplemental parental leave pay for qualifying employees.