Team Lead Rehabilitation Operations

Lehigh Valley Health Network•Allentown, PA

1d•Onsite

About The Position

Individuals in the Rehab Operations Lead position are strong clinicians whose primary role is providing expert level patient care relative to their licensure. These individuals are not only driven in the provision of excellent patient care, but are also dedicated to the development and advancement of core leadership competencies. They will function as an assistant to the direct site manager in optimizing operational performance of their site; including but not limited to patient access, employee engagement, service recovery and regulatory compliance. Individuals in this role may also be asked to represent rehab services in interdisciplinary meetings and be responsible for bi-directional communication as directed by the next level leader. This skills and job performance of individuals in this role will prepare them with the foundation to become a strong candidate for career advancement along a leadership track.

Requirements

Bachelor’s Degree Physical Therapy or Master’s Degree Occupational Therapy or Master’s Degree Speech Language Pathology or 2 years Ability to train others.
Broad knowledge of roles within the healthcare industry.
Skill in collecting and analyzing complex data.
Skill in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
Ability to conduct demographic analysis as it relates to clients.
American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
PT - Licensed Physical Therapist - State of Pennsylvania Upon Hire or OT - Licensed Occupational Therapist - State of Pennsylvania Upon Hire or SLP - Licensed Speech Language Pathologist - State of Pennsylvania Upon Hire

Nice To Haves

Master’s Degree Physical Therapy

Responsibilities

Performs all essential functions of the PT, OT or SLP therapist role, and models treatment approach by utilizing current evidence based practice and healthcare trends while providing direct patient care.
Assists Leadership in optimizing operational performance; including access, employee engagement, patient experience, environment of care, service recovery, regulatory compliance and other duties as assigned by the next-level leader.
Represents Rehab Services at clinical interdisciplinary team meetings and effectively facilitates a bi-directional communication cascade.