Team Lead Patient Access, Customer Service

R1•Tulsa, OK

10h•Onsite

About The Position

At R1, the team combines revenue cycle expertise with technology to help healthcare organizations improve financial performance, simplify administrative work, and improve experiences for patients and providers. This position coordinates patient access activities, including registration, billing, and scheduling, and assists management in establishing and implementing departmental goals. The role serves as a liaison between clinical and administrative areas to support sound working relationships and cooperative arrangements. The position is located at Ascension St. John Medical Center in Tulsa, Oklahoma, and is full-time, Sunday through Thursday, from 10:30 p.m. to 7:00 a.m. The stated base pay range is $18.76–$29.19 per hour. R1 describes its benefits package as competitive but does not specify individual benefits in the posting.

Requirements

At least 4 years of experience.
High school education; equivalent experience will be considered.

Responsibilities

Coordinate patient access activities, including registration, billing, and scheduling.
Assist management in establishing and implementing departmental goals.
Serve as a liaison between clinical and administrative areas to support sound working relationships and cooperative arrangements.
Assist in monitoring budgets, staffing levels, quality measures, and regulatory compliance.
Run reports for management review and distribution as directed.
Collect, coordinate, update, prepare, and maintain data and materials for assigned areas, including logs, graphs, spreadsheets, statistics, productivity information, budget information, policies, procedures, and presentations.
Coordinate and assist management with processing contracts with outside vendors, business associate agreements, security acknowledgments, and similar contractual agreements and documentation.