Team Lead Operations

Tennant Company•Louisville, KY

1d•$24 - $37•Onsite

About The Position

The Team Lead Operations provides direction, instructions, and guidance to assigned functional areas and completes projects as assigned. The role fosters a positive, team-oriented environment and ensures safe and efficient processes and procedures. The Team Lead provides daily work direction, prioritizes workload, and is responsible for the department or shift when supervision is absent. The position serves as a primary shop-floor contact, addresses operational issues, and engages appropriate resources to resolve them. The role spends approximately 80% of its time on the floor and 20% behind a computer, and reports daily performance details through an end-of-shift recap. The Team Lead monitors safety, quality, delivery, cost, and engagement metrics; supports continuous improvement; and works with technical teams, other leads, supervisors, and cell captains to improve performance. The role leads Tier 1 meetings, audits in-process quality, helps reduce scrap and rework, trains and follows up with new employees, and provides root-cause analysis and short-term corrective actions for customer service and quality issues. It also supports policy and standard-work compliance, escalates matters requiring formal discipline, and is trained in security and emergency response details. The position is based in Louisville, Kentucky, with a Monday-through-Thursday shift from 3 p.m. to 1 a.m. Candidates must be flexible to cover overtime and absences. The posted pay range is $24.42–$36.73. Tennant Company describes its work as developing and manufacturing innovative and sustainable cleaning solutions and states its commitment to stewardship and creating a cleaner, safer, and healthier world.

Requirements

Previous experience in a manufacturing environment.
Demonstrated leadership abilities and experience.
Ability to acquire a forklift license.
Ability to develop leadership skills toward supervision.
Ability to build and maintain positive internal and external relationships while maintaining a client-service orientation.
Ability to encourage a workplace culture of high performance, accountability, and continuous improvement.
Willingness to confront people appropriately when standard work or policy is not being followed.
Problem-solving ability.
Ability to concentrate, make decisions, and work calmly and effectively in a high-pressure, deadline-oriented environment.
Willingness to be flexible with time and adjust to a changing work environment.
Ability to use sound judgment and discretion with highly confidential information.
Consistent attendance onsite or remotely as needed by the business.
Ability to take direction and accept supervision.
Ability to work independently, organize and accurately prioritize work, attend to detail, recognize urgency, and use good judgment in varied situations.
Flexibility to cover overtime and absences.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move 40 pounds.

Nice To Haves

Tennant Company experience is preferred.
Experience leading teams is preferred.

Responsibilities

Provide daily work direction and prioritize workload within the assigned area.
Take responsibility for the department or shift when supervision is absent.
Communicate with and motivate team members to meet department goals.
Participate in and support continuous improvement events.
Identify, troubleshoot, and resolve bottlenecks, supply-chain problems, and training deficiencies using established problem-solving processes.
Serve as the primary contact for shop-floor issues and engage appropriate resources to resolve them.
Monitor safety, quality, delivery, cost, and engagement metrics.
Collaborate with technical teams and other leads or supervisors to drive improvements.
Provide root-cause analysis and short-term corrective action for customer service and quality issues.
Address violations of policies and procedures and escalate matters to a supervisor when formal disciplinary action is needed.
Provide a detailed end-of-shift recap of what went well and what did not.
Attend and actively participate in daily start-of-shift meetings and support cell captains as needed.
Lead effective Tier 1 meetings to drive daily performance and improvement.
Audit in-process quality and work with the team to reduce scrap and rework.
Train and regularly follow up with new employees.
Understand and use SAP, CM03, and other planning tools.
Follow standard work.
Spend 80% of working time on the floor and 20% behind a computer.
Be trained in security and emergency response details.