Team Lead, Ocean Import

DSV • South San Francisco, CA

16d • $30 - $37 • Onsite

About The Position

The Ocean Import Team Lead manages a team of ocean import coordinators to support timely, efficient delivery of goods to clients. The role supervises and guides team members, coordinates with carriers, vendors, and customers, and ensures compliance with import regulations and company policies. It also involves maintaining accurate records, monitoring invoices and billing statements, resolving import-process issues, collaborating with customer service and sales, and keeping current with industry trends and practices. The position is based in South San Francisco, California, and is full-time.

Requirements

• Bachelor’s degree in logistics, supply chain management, or a related field.
• At least 5 years of experience in ocean import operations, including at least 2 years in a supervisory role.
• Familiarity with import regulations, customs clearance procedures, and industry best practices.
• Strong leadership and communication skills.
• Proficiency in computer software programs related to logistics and supply chain management.
• Excellent problem-solving and decision-making skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Attention to detail and strong organizational skills.
• Fluency in English.
• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems.

Nice To Haves

• Experience with leading ocean cargo logistics software and systems.
• Familiarity with ocean freight regulations, customs requirements, and import controls.
• Knowledge of shipping routes and schedules.
• Knowledge of additional languages.

Responsibilities

• Supervise and lead a team of ocean import coordinators, providing guidance and support.
• Coordinate with carriers, vendors, and customers to ensure timely and efficient delivery of goods.
• Maintain accurate and timely records and ensure compliance with import regulations and company policies.
• Monitor and ensure the accuracy of invoices and billing statements.
• Resolve issues during the import process, including customs clearance issues, vendor delays, or damaged goods.
• Collaborate with teams such as customer service and sales to ensure a seamless customer experience.
• Stay up to date with industry trends, regulations, and best practices.
• Manage a team of ocean import coordinators.

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs) for eligible plans
• Short- and long-term disability coverage
• Wellness resources
• Employee Assistance Program (EAP) services
• DSV 401(k) plan with company matching contributions of up to 5%
• Paid time off programs
• Paid company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager