Ocean Import Agent

Nippon Express USA • Long Beach, CA

1d

About The Position

Nippon Express U.S.A., Inc. (NEU), a subsidiary of Nippon Express Company, Ltd., provides international freight forwarding, logistics, transportation, warehousing, distribution, and customs brokerage services. The Ocean Import Agent prepares import shipments for assigned customers, which may include customs clearance, shipping, labeling, and cargo distribution. The role coordinates with trucking companies, airlines, steamship lines, bonded facilities, brokers, and customers to process shipments and related documentation. Work may focus on one job function or account, and assignments may include transloading and project cargo support, truck company management, import documentation support, and general business support. The position is predominantly sedentary office work involving sitting, typing, filing, and phone conversations. The employer may modify or assign duties as needed.

Requirements

• High school diploma or equivalency certificate, or significant relevant or appropriate work experience.
• Computer proficiency with MS Word, Excel, Lotus Notes, and AS/400.
• Analytical skills, including familiarity with logistics and planning concepts.
• Knowledge of international commerce, including sales and payment terms, methods, and customs regulations.
• Knowledge of a consolidator system.
• Knowledge of Department of Transportation (DOT), state, federal, and Interstate Commerce Commission (ICC) regulations.
• Good verbal and written communication skills.
• Ability to accommodate a flexible work schedule, including weekends and holidays as necessary.

Responsibilities

• Assist with transloading and project cargo, including examples such as PECNA, Yazaki, and TSMC.
• Manage trucking companies, including rates and safety audits involving DOT and MC numbers.
• Summarize the characteristics, strengths, and weaknesses of trucking companies.
• Handle job assignments as determined by the Team Leader or above; assignments may focus on one job function or account.
• Provide support to other Import Agents with import documentation.
• Perform general business support functions as assigned.
• Prepare import shipments for assigned customers, including customs clearance, shipping, labeling, and cargo distribution as applicable.
• Generate delivery orders and shipping labels as needed.
• Prepare import documents for distribution to the brokerage department and/or customers’ brokers.
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship lines, and bonded facilities to obtain information needed to process shipments.
• Perform filing and data entry.
• Issue freight bills and invoices to brokers and collect unpaid invoices within credit terms.

Benefits

• Medical, dental, and vision coverage beginning the first of the month after 30 days.
• 401(k) with company match.
• Flexible Spending Accounts and HSA.
• Life and Accidental Death & Dismemberment Insurance.
• Short- and long-term disability insurance.
• Auto and home policies.
• Commuter benefits.
• Vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED