Ocean Import Agent

Expeditors • Kansas City, MO

8d

About The Position

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department. The role involves understanding department processes and seeking best practices to improve operational efficiency and productivity, communicating with overseas partners, responding promptly to internal and external emails and requests, and escalating problems to management when necessary.

The position also encompasses operations and industry knowledge, customer service, vendor relations, adherence to procedures and productivity standards, accounting, accurate and timely billing, and self-development. It reports to the Ocean Import Lead Agent, Supervisor, and Manager.

Requirements

• Six months of experience in Ocean Import.
• Effective interpersonal skills.
• Good computer skills, including Excel, Word, and PowerPoint.
• Attention to detail.
• Fluent in English.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Ensure timely and accurate movement of freight and information.
• Provide exceptional customer service within the Ocean Import Department.
• Understand department process flow and identify best practices to improve operational efficiency and productivity.
• Communicate with overseas contacts and respond promptly to internal and external emails and requests.
• Escalate problems to management when necessary.
• Perform duties related to operations and industry knowledge, customer service, vendor relations, procedure and productivity standards, accounting, and accurate and timely billing.
• Pursue self-development.

Benefits

• Paid vacation, holiday, and sick time.
• Medical health plan.
• Life insurance.
• Employee stock purchase plan.
• Training and personnel development program.
• Growth opportunities within the company.
• Employee referral program.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed