Team Lead, JDE

IKO North America•Mississauga, ON

2d•CA$130,000 - CA$140,000

About The Position

The Team Lead, JD Edwards EnterpriseOne (JDE E1) is a member of the HSS Business Solutions JDE E1 team and works closely with business users, process owners, management, and IT/IS teams. The successful candidate will lead the support and enhancement of non-financial JDE E1 applications and oversee system configuration, business process changes, functional specifications, testing, user documentation, training materials, business consulting, and change leadership. The role supports Manufacturing, Procurement, Inventory Management, Shop Floor Management, Supply Chain Planning and Forecasting, Order-to-Cash, and related modules within Oracle JD Edwards EnterpriseOne and integrated applications.

Requirements

Bachelor’s degree in Information Management, Computer Science, Business Administration, or a related field
10+ years of functional analyst experience working with JD Edwards EnterpriseOne
5+ years of experience managing and leading functional teams
Strong functional experience with Manufacturing, Procurement, Inventory Management, Shop Floor Management, Supply Chain Planning and Forecasting, and Order-to-Cash modules and processes
Working knowledge of additional JDE E1 modules and integrated enterprise applications is considered an asset
Experience working in a manufacturing environment is preferred
Experience supporting acquisitions, full lifecycle implementations, system integrations, and project management activities
Previous experience with business process re-engineering or process improvement initiatives involving enterprise information systems
Proven expertise in designing, configuring, and implementing solutions within the JDE E1 environment
Strong understanding of current technology trends and experience evaluating and selecting technologies that improve operational efficiency
Demonstrated leadership, flexibility, and the ability to guide functional team members while partnering with Manufacturing, Procurement, and Supply Chain Planning teams
Strong relationship-building and stakeholder-management skills, with the ability to understand user feedback and incorporate it into recommendations and requirements
Excellent verbal and written communication skills, including technical writing, business presentations, user documentation, and training materials
Ability to translate complex technical concepts into clear language that is meaningful to business stakeholders
Strong analytical, conceptual, troubleshooting, and problem-solving skills
Ability to resolve complex issues spanning multiple systems, environments, and business processes
Exceptional organizational and prioritization skills, with the ability to manage multiple initiatives and competing requirements while meeting deadlines
Demonstrated accuracy, integrity, accountability, and attention to detail
Innovative and self-motivated, with a strong commitment to continuous improvement
Ability to work effectively with diverse stakeholder groups while maintaining a clear understanding of customer and business needs
Comfortable working in a hands-on, evolving environment that requires a consultative, flexible, and solutions-oriented approach

Responsibilities

Lead the support and enhancement of non-financial JDE E1 applications, establishing processes and structures that provide high-quality service to internal customers
Manage the onshore and offshore JDE E1 functional teams, fostering a culture of accountability, thoroughness, collaboration, and process adherence
Balance team resources and workloads across operational support, projects, enhancements, and business priorities
Serve as the primary liaison between the JDE E1 end-user community and IT/IS teams
Monitor application issues, identify root causes and trends, and implement solutions that improve system performance, stability, and usability
Identify opportunities to streamline and optimize business processes through improved use of existing system capabilities and system enhancements
Facilitate the development of solutions that combine business process knowledge, technology options, and process improvement techniques
Evaluate solution options, risks, resource requirements, dependencies, and impacts on other business processes and system priorities
Assist in developing a technology roadmap that integrates solutions across multiple business units
Lead the identification and resolution of functional gaps, process inconsistencies, and system issues
Remain accountable for successful solution execution, implementation, adoption, and transition into ongoing operations
Guide the team through problem definition, issue identification, root-cause analysis, and work plan development
Coach and mentor team members and facilitate knowledge-sharing and professional development activities
Plan the approach for defining, documenting, categorizing, prioritizing, and packaging requirements for projects and initiatives
Support project management activities by organizing work assignments, establishing deadlines, monitoring progress, and escalating risks or issues
Communicate regularly with stakeholders at all levels of the organization to ensure business needs, project status, risks, and decisions are clearly understood
Liaise with business management, IT management, vendors, and partners on project-related matters and lead discussions on strategic direction, solution alternatives, and alignment between IT and business plans