Team Lead-Information Services

IU Health•Indianapolis, IN
•Hybrid

About The Position

Indiana University Health is seeking a Team Lead-Information Services to oversee a team’s day-to-day functions and help ensure reliable, secure, and scalable systems in a 24/7 care environment. The role provides advice and guidance, supports successful execution of individual and team assignments, and coaches and mentors team members so they can develop and maintain current knowledge and skills. The Team Lead uses subject-matter expertise to distribute assignments, review work for accuracy and quality, and develop strategies to help the team achieve its goals. The role also connects leaders with individual contributors by providing performance feedback, keeping projects on track, and fostering a collaborative, high-performing team culture while anticipating organizational needs and encouraging innovation in care delivery. This is a full-time, hybrid role located in Indianapolis, Indiana, reporting to the Manager-Information Services. The position has no direct reports. Candidates need a bachelor’s degree or equivalent years of experience; a master’s degree is preferred. The role requires 8–10 years of experience with IS systems or other leadership experience, demonstrated experience supporting enterprise systems in a complex environment (healthcare strongly preferred), and knowledge of applications and supporting technology.

Requirements

  • Bachelor’s degree or equivalent years of experience is required.
  • 8–10 years of experience with IS systems or other leadership experience is required.
  • Demonstrated experience supporting enterprise systems in a complex environment is required; healthcare experience is strongly preferred.
  • Knowledge of applications and supporting technology is required.

Nice To Haves

  • Master’s degree preferred.
  • Healthcare experience supporting enterprise systems is strongly preferred.

Responsibilities

  • Oversee the day-to-day functions within a team and provide advice and guidance as necessary.
  • Ensure successful execution of individual and team assignments.
  • Coach and mentor team members so they develop the knowledge and skills needed to remain current.
  • Conduct training sessions with employees.
  • Use expertise to help distribute assignments and review assignments for accuracy and quality.
  • Develop strategies for the team to use to reach goals.
  • Provide performance feedback and help keep projects on track.
  • Foster a collaborative, high-performing team culture.
  • Help ensure highly reliable, secure, and scalable systems in a 24/7 care environment.
  • Anticipate organizational needs and foster innovation in care delivery.

Benefits

  • Access to diverse learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
  • Access to the latest science and training through the partnership with Indiana University School of Medicine.
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