Team Lead - Environmental Services

Indiana University Health System•Carmel, IN
•Onsite

About The Position

The Team Lead provides non-supervisory leadership and frontline support to Environmental Services (EVS) team members at North Hospital. The role helps coordinate daily assignments and coverage, trains and onboards new team members, and ensures supplies and equipment are ready. The Team Lead supports performance standards through quality checks and peer coaching and models quality, safety, accountability, and professionalism. The position also supports consistent execution of departmental policies and procedures, including in complex or sensitive care areas.

Requirements

  • Requires 3–5 years of relevant experience.
  • Working knowledge of cleaning equipment, chemicals, and techniques, including handling emergency spills and hazardous or infectious materials.
  • Proven experience supporting department programs, standards, or service protocols with minimal supervision.
  • Ability to serve as an extension of leadership in upholding service reliability and compliance.
  • Demonstrated ability to follow and reinforce hospital policies, safety protocols, and cleanliness standards.
  • Strong communication skills, with the ability to lead peer interactions and influence team performance.
  • Must be able to wear protective equipment and clothing in accordance with hospital policy and regulatory requirements.
  • CHEST credentialing is required for employees newly hired or promoted into the position after October 5, 2025; those employees have six months from their hire or promotion date to obtain the credential.
  • Physical requirements include standing, walking, reaching, bending, lifting 50 lbs. or more, and wearing required PPE.

Nice To Haves

  • High school diploma/GED or equivalent years of experience is preferred.

Responsibilities

  • Assist with coordinating daily work assignments and coverage plans to ensure consistent service delivery.
  • Lead or support team huddles, shift briefings, and ongoing communication across the EVS team.
  • Train and onboard new team members.
  • Participate in inventory management and ensure supplies, equipment, and materials are ready and organized.
  • Serve as a peer role model in high-pressure, complex, or sensitive care areas, demonstrating professionalism and attention to detail.
  • Conduct quality checks and performance audits, address issues in real time, and escalate concerns when necessary.
  • Support performance standards through peer coaching and reinforce departmental policies, safety protocols, and cleanliness standards.
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