Team Lead - Environmental Services

IU Health•Carmel, IN
•Onsite

About The Position

The Team Lead provides non-supervisory leadership and frontline support to Environmental Services team members at North Hospital. The role assists with daily task assignments, coverage planning, onboarding and training, supply and equipment readiness, and communication across the team. The Team Lead supports service and performance standards through quality checks, audits, real-time issue correction, and peer coaching, while modeling professionalism, safety, accountability, and attention to detail. The position is part-time on the evening shift, 3:00 p.m. to 11:30 p.m., with a weekday and weekend rotation.

Requirements

  • Requires 3–5 years of relevant experience.
  • Certified Health Care Environmental Services Technician (CHEST) credential is required for those newly hired or promoted into the position after October 5, 2025; incumbents hired after that date have six months from their hire or promotion date to obtain it.
  • Working knowledge of cleaning equipment, chemicals, and techniques, including handling emergency spills and hazardous or infectious materials.
  • Proven experience supporting execution of department programs, standards, or service protocols with minimal supervision.
  • Ability to serve as an extension of leadership in upholding service reliability and compliance.
  • Demonstrated ability to follow and reinforce hospital policies, safety protocols, and cleanliness standards.
  • Strong communication skills and ability to lead peer interactions and influence team performance.
  • Ability to wear protective equipment and clothing in accordance with hospital policy and regulatory requirements.
  • Ability to stand, walk, reach, bend, lift 50 pounds or more, and wear required PPE.

Nice To Haves

  • High school diploma/GED or equivalent years of experience is preferred.

Responsibilities

  • Assist with coordinating daily task assignments and coverage plans to ensure consistent service delivery.
  • Train and onboard new team members.
  • Ensure supplies and equipment are ready and participate in inventory management and organization of equipment or materials.
  • Support performance standards through quality checks and peer coaching.
  • Model quality, safety, accountability, professionalism, and attention to detail.
  • Support a positive team culture and consistent execution of departmental policies and procedures.
  • Lead or support team huddles, shift briefings, and ongoing communication across the Environmental Services team.
  • Serve as a peer role model in high-pressure, complex, or sensitive care areas.
  • Conduct quality checks and performance audits, correct issues in real time, and escalate concerns when necessary.

Benefits

  • Access to diverse learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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