Team Lead-Environmental Services

IU Health•Indianapolis, IN

7h•Onsite

About The Position

Provides non-supervisory leadership and frontline support to Environmental Services (EVS) team members. Assists with coordinating daily task assignments, training and onboarding new team members, ensuring readiness of supplies and equipment, and supporting performance standards through quality checks and peer coaching. Acts as a role model for quality, safety, and accountability, supporting a positive team culture and the consistent execution of departmental policies and procedures. Assists in coordinating daily work assignments and coverage plans to ensure consistent service delivery. Leads or supports team huddles, shift briefings, and ongoing communication across the EVS team. Participates in inventory management, supply readiness, and organization of equipment or materials. Serves as a peer role model in high-pressure, complex, or sensitive care areas, demonstrating professionalism and attention to detail. Conducts quality checks and performance audits, supports correction of issues in real time and escalates concerns when necessary.

Requirements

High School Diploma/GED or equivalent years of experience is preferred.
3-5 years of relevant experience.
Certified Health Care Environmental Services Technician (CHEST) credentialing is required for those newly hired or promoted into the position after October 5th, 2025. Incumbents hired after October 5th, 2025, will have 6 months to obtain the credential following their hire/promotional date.
Working knowledge of cleaning equipment, chemicals, and techniques, including handling of emergency spills and hazardous/infectious materials.
Proven experience supporting the execution of department programs, standards, or service protocols with minimal supervision.
Ability to serve as an extension of leadership in upholding service reliability and compliance.
Demonstrated ability to follow and reinforce hospital policies, safety protocols, and cleanliness standards.
Strong communication skills with the ability to lead peer interactions and influence team performance.
Must be able to wear protective equipment and clothing in accordance with hospital policy and regulatory requirements.
Physical requirements include standing, walking, reaching, bending, lifting 50 lbs. or more, and wearing required PPE.

Responsibilities

Coordinate daily task assignments and coverage plans.
Train and onboard new team members.
Ensure readiness of supplies and equipment.
Support performance standards through quality checks and peer coaching.
Act as a role model for quality, safety, and accountability.
Support a positive team culture and consistent execution of departmental policies and procedures.
Lead or support team huddles, shift briefings, and ongoing communication.
Participate in inventory management, supply readiness, and organization of equipment or materials.
Serve as a peer role model in high-pressure, complex, or sensitive care areas.
Conduct quality checks and performance audits.
Support correction of issues in real time and escalate concerns when necessary.