Environmental Services Team Lead

Cleveland Clinic

19h•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic’s Environmental Services (EVS) Department is consistently ranked among the highest-performing EVS teams in healthcare. As Team Lead, you will work to create the comfortable and safe environment our patients have come to expect by ensuring all assigned facility areas are clean, fully stocked and organized. Lead a team of Environmental Service Area or Floor Technicians with daily assignments directed by the supervising management team. Provides orientation and training to the caregivers in assigned areas. Collaborates with other Environmental Services Team Leads, and supervisory team as needed to coordinate and create a sanitary, safe environment to enhance the appearance of the facility. Performs job functions across all settings. Serves as resource that is knowledgeable of all job functions and responsibilities. Your efforts help enhance the Cleveland Clinic experience and assist other caregivers in providing attentive patient care.

Requirements

High School Diploma or GED
Minimum one year of experience in an environmental services or housekeeping role with strong customer service skills
Demonstrated ability to collaborate with others through teamwork
Ability to provide direction on departmental policies and procedures, various cleaning and patient hospitality techniques, proper use and storage of cleaning agents, chemicals, and cleaning equipment

Responsibilities

Orient and train caregivers.
Assist with scheduling to ensure resource availability and reassign schedules as needed.
Inform supervisor of performance concerns and policy violations.
Follow and assist with adherence to policies and procedures on patient isolation and Environmental Services standards.
Ensure compliance with hospital-wide and departmental safety requirements.
Collaborate with Environmental Services Team Leads and management to maintain a sanitary, safe environment.
Clean various areas including patient rooms, exam rooms, offices, waiting areas, public restrooms, discharge rooms, and surgical/non-surgical rooms.
Stock paper items and other supplies in patient rooms, exam rooms, and restrooms.
Perform daily cleaning tasks such as dust mopping, vacuuming, gum removal, and buffing hard floor surfaces.
Complete waste stream removal, including general waste, recycling, and infectious waste.
Perform other duties as assigned.