Environmental Services Team Lead

Cleveland Clinic•Medina, NY

1d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic Medina Hospital and be part of a team delivering world-class healthcare. Recognized for providing safe, patient-centered care that is timely, effective, efficient, and equitable, Medina Hospital is a proud Magnet Hospital, the highest honor awarded by the American Nurses Credentialing Center for professional nursing practice. Here, you can build a rewarding, lifelong career supported by a team committed to your growth and success. Cleveland Clinic’s Environmental Services (EVS) Department is consistently ranked among the highest-performing EVS teams in healthcare. As a Team Lead, you will help create the clean, comfortable, and safe environment our patients expect by ensuring all assigned areas are properly maintained, stocked, and organized. In this role, you will lead a team of Environmental Service Area or Floor Technicians, providing daily guidance, orientation, and training. You will collaborate with other EVS Team Leads and supervisors to coordinate work across all settings, ensuring a clean, safe, and well-maintained environment. As a knowledgeable resource on EVS responsibilities, your efforts play an essential role in enhancing the facility’s appearance and supporting caregivers in delivering an exceptional patient experience. A caregiver in this role works days from 7:00 a.m. – 3:30 p.m. with rotating holiday and weekend requirements. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Requirements

High School Diploma or GED
Ability to provide direction on departmental policies and procedures, various cleaning and patient hospitality techniques, proper use and storage of cleaning agents, chemicals, and cleaning equipment
One year of experience in an environmental services or housekeeping role with strong customer service skills
Ability to be flexible with work assignments

Nice To Haves

Leadership experience or experience providing work direction

Responsibilities

Orient and train caregivers.
Assist with scheduling to ensure resource availability and reassign schedules as needed.
Inform supervisor of performance concerns and policy violations.
Follow and assist with adherence to policies and procedures on patient isolation and Environmental Services standards.
Ensure compliance with hospital-wide and departmental safety requirements.
Collaborate with Environmental Services Team Leads and management to maintain a sanitary, safe environment.
Clean various areas including patient rooms, exam rooms, offices, waiting areas, public restrooms, discharge rooms, and surgical/non-surgical rooms.
Stock paper items and other supplies in patient rooms, exam rooms, and restrooms.
Perform daily cleaning tasks such as dust mopping, vacuuming, gum removal, and buffing hard floor surfaces.
Complete waste stream removal, including general waste, recycling, and infectious waste.
Perform other duties as assigned.