Team Lead, Accounts Receivable

Lifepoint Health • Franklin, TN

9d • Remote

About The Position

This position will be responsible for supervising the accurate, daily recording of incoming payments (checks, ACH, credit cards) against accounts receivable. Must be able to provide direction for members of the CBO cash team as well as the Lifepoint Healthcare partnership hospitals.

Requirements

• High School Diploma.
• Four to five years of supervisory experience in a billing operation.
• A high level of knowledge in managing data from disparate operating systems.
• Strong MS Excel and data analysis skills.
• Must be authorized to work in the United States without employer sponsorship.

Nice To Haves

• 6 years’ experience in healthcare or related field preferred.

Responsibilities

• Assist Managers in overseeing the CBO achieve established department goals.
• Train new employees and implementing relevant policies and procedures.
• Interact with staff and resolving issues escalated by Patient Account Representatives.
• Understand and interpret insurance and Medicare explanation of benefits, knowing when and how to resubmit claims for maximum reimbursement.
• Accurately post payments, adjustments, denials, and refunds to patient or client accounts in the billing system.
• Reconcile daily and monthly cash receipts ensuring accuracy.
• Report discrepancies in payments, including unidentified receipts.
• Collaborate with revenue cycle team to maintain accurate accounts receivable.
• Adhere to established, legal, and company policies, such as HIPAA for health data.
• Understand and interpret insurance and Medicare explanation of benefits.
• Be able to effectively solve problems, exchange ideas, and actively listen in a team environment.
• Demonstrate willingness to accept additional duties as assigned and completed by deadlines negotiated with supervisor.
• Be able to multi-task effectively, think critically, and to take initiative.
• Prepare and report to upper management on status of efforts related to key departmental metrics.
• Ensure staff audits are completed, and results discussed with direct reports.
• Ensure Meditech system is working efficiently and identifying any issues related to claim data.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED