Accounts Receivable Lead

Diversitech•Duluth, GA

6d•Onsite

About The Position

The primary responsibility of the Accounts Receivable Lead includes the daily oversight of customer account accuracy which consist of collections, reconciliation of account balances, GL adjustments, deduction management, and team guidance responsibilities. This position is also responsible for compiling monthly reporting on the Health of Accounts Receivable (AR) and customer metrics. Additionally, the Accounts Receivable Lead will oversee and improve the deduction management process, drive positive customer experience, and assist in process improvement initiatives to further scale the accounts receivable shared service function.

Requirements

High School Diploma/GED
5 – 7 years of experience in accounts receivable, credit and collections with a background in B2B collections and cash applications
Advanced experience utilizing computer applications, such as Microsoft Office Suite (especially Excel), or similar ERP/Financial accounting system
Ability to use professional judgement and reasoning when making business decisions
Strong mathematical, analytical, and critical thinking skills to identify and solve issues
Excellent organizational skills with the ability to handle multiple priorities
Experience working in a fast paced and high-volume work environment
Proactive “self-starter” with a strong attention to detail.
Excellent communication skills, both verbal and written, with the ability to interact with customers and internal departments quickly, efficiently, and professionally

Nice To Haves

Experience in JD Edwards ERP

Responsibilities

Collaborates with the finance team to drive root cause analysis for deductions, identify and document deduction process for AR team, assist with the discoveries of process gaps for deductions across all departments involved, and identifies any efficiencies that may assist in resolving those gaps.
Leads AR staff ensuring KPI requirements are met.
Manages customer accounts, generates customer statements, invoices, credit memos, and reviews for accuracy.
Initiates collection activities with customers to proactively deal with account delinquencies.
Ensures aging accounts are at an acceptable level and minimizes bad debt.
Identifies root cause of late payments and recommends process improvements to prevent recurrence.
Conducts invalid discount review and resolution.
Prepares escalation reports for management outlining timelines and action plans.
Performs tasks of accounts receivable staff when needed.
Performs other duties as assigned.