Accounts Receivable (AR) Team Lead

ITW • Appleton, WI

6d • Onsite

About The Position

Miller Electric, an ITW company, is seeking an experienced and detail-oriented Accounts Receivable (AR) Team Lead to partner with and lead our receivables function. As the AR Team Lead your responsibilities include overseeing the daily operations of the Accounts Receivable team to ensure timely and accurate invoicing, collections, cash application, and account reconciliation activities. This role provides leadership, coaching, and support to AR staff while driving process improvements, maintaining strong customer relationships, and ensuring compliance with company policies and financial controls. The ideal candidate is a strong leader with excellent analytical skills, a customer-service mindset, and a proven ability to lead teams in a fast-paced environment. If you're seeking a role where your contributions directly shape our business's success, all while embracing innovation, this may be the position you have been seeking.

Requirements

• Associate Degree in Accounting or working towards a Bachelor Degree preferred
• 3-5 years of accounts receivable or accounting experience
• Strong knowledge of AR processes, collections, billing and cash application
• ERP and Financial Reporting software experience required
• Advanced Excel skills and strong analytical abilities
• Cultivate Curiosity: use a curious mindset and a strong desire for continuous learning, particularly regarding business processes and their influence on financial outcomes.
• Prioritize Effectively: prioritization that aligns with business objectives.
• Exhibit high motivation, personal accountability, and coaching abilities to drive success.
• Drive Financial Improvements: initiate and implement financial improvements that support and enhance business operations.
• Attention to Detail: Be detail-oriented with robust problem-solving and organizational skills to ensure precision in financial management.
• Self-Starting Initiative: Be an aggressive self-starter with the capacity to independently lead and execute projects with minimal direction.
• Effective Communication: Communicate effectively, both verbally and in writing, with customers, suppliers, and all team members, facilitating productive interactions.
• Growth-Oriented: Committed to self-development.
• Collaborative Partner: Develops positive and productive relationships across functional and cross functional teams.
• Multi-Tasker: Balances multiple projects while meeting business deadlines.

Nice To Haves

• Microsoft D365 expertise is beneficial

Responsibilities

• Manage the day-to-day operations of the accounts receivable department.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Oversee customer invoicing, payment processing, cash applications, and account reconciliations.
• Monitor aging reports and ensure timely collection of outstanding balances.
• Review and resolve complex billing discrepancies, disputes, and collection issues.
• Manage past-due accounts.
• Collaborate with customers to resolve payment issues and negotiate payment arrangements when necessary.
• Collaborate with sales, customer service, and finance teams to resolve billing disputes.
• Maintain accurate customer account records and documentation.
• Lead, mentor, and develop AR staff to ensure high performance and accountability.
• Support month-end and year-end close processes.
• Identify and implement process improvements to increase efficiency and accuracy.
• Assist employees in understanding how decisions impact the financials, identify and communicate key business drivers, and provide training to enhance overall financial awareness.
• Lead, mentor and develop the accounts receivable team by providing guidance, training, and feedback.
• Apply 80/20 thinking to reduce complexity and simplify processes.
• Participate in cross-functional projects within and outside the Division.

Benefits

• 401(k) match PLUS an additional retirement contribution
• 11 paid holidays
• 5 sick days
• Vacation time
• Company-Paid Insurance – Life, AD&D, Short-Term & Long-Term Disability insurance
• 4 weeks of paid parental leave
• Adoption reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree