Accounts Receivable (AR) Specialist I

LinxupChesterfield, MO
Onsite

About The Position

The Accounts Receivable Specialist I (AR Specialist I) is responsible for key day-to-day transactions within accounts receivable (AR). Areas of accountability include customer payments, customer credits and refunds, credit card chargebacks, collections efforts, sales tax exemption certificates, as well as other accounting duties. This is a multifaceted role that requires someone with keen attention to detail, a solid foundation in accounting and strong analytical skills.

Requirements

  • Bachelor’s Degree in Accounting, Finance or Business (preferred) and/or relevant work experience required
  • 3+ years of related work experience (bachelor’s degree or equivalent required)
  • Experience using NetSuite ERP
  • General math, accounting, financial software, and analytical skills
  • Organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to handle multiple tasks in a fast-paced, changing environment
  • Ability to talk with Customers in a polite and professional manner via phone and email
  • Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Excellent customer service skills
  • Ability to learn quickly, work independently and with a team

Responsibilities

  • Process credit card & ACH payments through 3rd party vendor
  • Reconcile daily reports and deposits (Credit Card, ACH, EFT and Checks) and apply payments
  • Monitor past due accounts and contact customers to resolve overdue payments
  • Assist customers with updating payment instruments
  • Monitor multiple email mailboxes and respond to internal and external customer inquiries
  • Dispute credit card chargebacks
  • Maintain customer sales tax certificates via Avalara CertCapture
  • Process sales tax credit memos
  • Assist with preparing the necessary support for submitting uncollectible accounts to the collection agency
  • Assist as a backup to other AR Specialist responsibilities
  • Assist with audits (state, federal, or financial statement)
  • Identify and implement system and business process improvements.
  • Other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • 401(k)
  • Paid Time Off (PTO)
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