Team/Crew Leader

Soar QSR • Flower Mound, TX

6d • Onsite

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide guests with quality products and service. The role works in a restaurant environment and reports to the Manager on Duty (MOD). This is a nonexempt position with a minimum of 30 hours per week and irregular hours that may include nights, weekends, and holidays.

Requirements

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multitasking, decision-making, leadership, time-management, and conflict-resolution skills.
• Ability to meet the position's physical demands, including continuous standing, bending, reaching, moving, stooping, stretching, and lifting.
• Availability for a minimum of 30 hours per week, irregular hours, nights, weekends, and holidays.

Responsibilities

• Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food preparation, and drive-thru if applicable, to meet operational standards.
• Assist with new employee orientation and training.
• Comply with company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints and issues to the Manager on Duty.
• Move and stock food product weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed