Team/Crew Leader

Soar QSR • Carrollton, TX

2d

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide quality products and service to guests. The role works under the immediate supervision of the Manager on Duty (MOD) and is classified as nonexempt.

The Team/Crew Leader performs and oversees assigned restaurant stations and operational tasks, helps orient and train new employees, ensures compliance with company policies and operating standards, and leads regular cleaning and sanitation duties. The position also leads shift meetings, reports customer or employee complaints and issues to the MOD, and moves and stocks food products weighing up to 50 pounds.

The position requires a minimum of 30 hours per week. Hours may be irregular and include nights, weekends, and holidays. The work takes place in a restaurant environment and involves continuous standing, bending, reaching, moving, stooping, stretching, and lifting, as well as exposure to heat, hot liquid shortening, freezer conditions, and occasional extreme temperatures caused by variable weather.

Requirements

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.
• Minimum of 30 hours per week, with irregular hours that may include nights, weekends, and holidays.

Responsibilities

• Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru when applicable.
• Assist with new employee orientation and training.
• Comply with company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints and issues to the Manager on Duty.
• Move and stock food products weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed