Team/Crew Leader

Soar QSR • Garland, TX

5d

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide guests with quality products and service. The position works under the immediate supervision of the Manager on Duty (MOD) and is classified as nonexempt.

The role includes working assigned restaurant stations, supporting new employee orientation and training, following company policies and operational standards, and leading routine cleaning and sanitation activities. The position requires a minimum of 30 hours per week, with irregular hours that may include nights, weekends, and holidays.

Requirements

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.
• Ability to move and stock food products weighing up to 50 pounds.
• Availability for a minimum of 30 hours per week, including irregular hours, nights, weekends, and holidays.

Responsibilities

• Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable.
• Assist with new employee orientation and training.
• Comply with company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints and issues to the Manager on Duty.
• Move and stock food products weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed